Why this role stands out
This hybrid IT Trainer role offers a fantastic opportunity to shape how users engage with technology, fostering significant user adoption and driving impactful change within a reputable company. If you excel at creating engaging learning experiences and possess strong Microsoft 365 expertise, you'll thrive in this position where you can continuously develop your skills and contribute to exciting technology rollouts. Apply today to make a real difference!
Quick overview
Job description
IT Trainer
We're looking for a IT Trainer to deliver engaging training, support users through technology change, and drive adoption of business systems across the organisation.
You'll work closely with employees at all levels, creating training materials, delivering workshops, and supporting the successful rollout of new systems and technologies.
Key Responsibilities
- Deliver training on Microsoft 365 and business systems.
- Lead onboarding and induction training for new starters.
- Create user guides, videos, e-learning content, and quick-reference materials.
- Provide workshops, coaching sessions, and floor-walking support.
- Support system upgrades and technology change projects.
- Identify training needs and continuously improve learning programmes.
- Encourage best practice and user adoption of new technologies.
Skills & Experience
Essential
- Previous experience as a Systems Trainer, IT Trainer, or similar.
- Strong Microsoft 365 knowledge (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
- Experience designing and delivering engaging training programmes.
- Excellent communication and presentation skills.
- Ability to explain technical concepts to non-technical users.
- Strong organisation and stakeholder-management skills.
Desirable
- Experience within professional services.
- Knowledge of document management, workflow, or case management systems.
- LMS, e-learning, or change management experience.
- Relevant training or Microsoft certifications.
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