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2nd Line Support Technician

HaysKnaresborough, Yorkshire🇬🇧United KingdomPosted 8 Oct 2026

Quick Overview

Salary
£30k/yr
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Knaresborough, Yorkshire, United Kingdom

Job Description

IT Support Technician / 2nd Line
2nd Line Support Technician (Helpdesk Lead)
Knaresborough / Remote working
Up to £30,000
Your new role
To provide 1st and 2nd line support, configuration, and maintenance across multiple IT Environments
Responsibilities
You will be a point of escalation for the first line helpdesk and acting as a bridge to escalate tickets to the 3rd line infrastructure tea click apply for full job details

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