Practice Manager

We are seeking a full-time (40 hrs/week) experienced practice manager to manage a busy and friendly practice group comprising 4 clinics in Surrey (Godalming, Farnham, Chiddingfold and Beacon Hill). We have a hard-working and highly engaged team of 10 vets, 12 RVN's, 3 student RVN's and 7 receptionists.

Our clinics are well equipped, have been recently refurbished and located in thriving market towns and villages amongst the Surrey Hill's and South Downs, Area's of Outstanding Natural Beauty. Great for walking, exploring and finding lovely country pubs and cafes to relax and enjoy the area when not working. The clinics are all within 45 minutes drive of each other and are well connected to London and other parts of the country by railway, A3, M25 and M3.

The successful candidate will be expected to manage the non-clinical aspects of the practice and the client care teams; working closely with the clinical director, senior vets and head veterinary nurses, fostering a supportive and caring culture, while driving efficiencies and team performance to deliver outstanding veterinary care for the patients we care for.

The Practice Manager is pivotal in maintaining the practice's performance, delivering operational excellence, coaching team members, improving client satisfaction and ensuring compliance with regulatory and operational standards.

How You’ll Make a Difference

As Practice Manager, you will lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance, and an outstanding client experience.

You’ll be responsible for operational delivery, people management, and compliance, while supporting the practice to achieve its performance, quality, and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver excellent care.

Candidates are expected to have previous leadership experience, prior clinical practice management or qualifications, IT proficient and possess strong financial acumen with excellent interpersonal and communication skills. Our business is a people business, not transactional, so adherence to thoughtful client communication and professionalism is paramount.

You Might Be a Great Fit If...

You are an experienced people and operations manager with strong leadership capability. You’ll bring:

How We’ll Support You

At inspiring vet care, we’re committed to supporting you in a senior operational leadership role. When you join us, you’ll benefit from:

What We Offer Our Team

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.