Field Sales & Service Representative

Elevance Health seeks a Field Sales & Service Representative to grow and retain health plan membership within assigned territories. In this role, you will build relationships with brokers, providers, community partners, and prospective members, educating them on Elevance Health's medical, pharmacy, dental, and behavioral solutions. You'll conduct field visits, presentations, and enrollment events; resolve member and client issues; and provide ongoing account support. This position is ideal for a mission-driven, self-directed sales professional who excels in consultative selling, territory management, and community outreach within healthcare.

Responsibilities

• Drive growth and retention of Elevance Health plans within an assigned territory.
• Build and maintain relationships with brokers, providers, and community organizations.
• Conduct field visits, presentations, and enrollment events to educate prospects and members.
• Support onboarding and ongoing service for new and existing group and individual accounts.
• Respond to and resolve member, broker, and client inquiries in a timely, compliant manner.
• Analyze territory performance, pipeline, and trends to inform sales strategy and activities.
• Collaborate with internal teams on marketing campaigns, product updates, and issue resolution.
• Ensure adherence to regulatory, compliance, and documentation requirements for all activities.
• Maintain accurate records within CRM and prepare regular sales and activity reports.
• Represent Elevance Health's mission and values in all community and client interactions.

Required Skills

• Territory sales management
• Healthcare or health plan sales
• Account management
• Customer relationship management (CRM) software
• Data-driven sales reporting and forecasting
• Contracting and enrollment processes
• Presentation and public speaking
• Market and competitor analysis
• Problem resolution and service recovery
• Microsoft Office / productivity tools