Business Intelligence Analyst - Strategy

The Business Intelligence Analyst (BIA) applies advanced knowledge to lead complex projects requiring analytics to support operational efficiencies and strategic planning.  The BIA will provide the analysis to justify, prioritize and define programs for UCSF growth and expansion. Work will be centered around, but not limited to the following:

• Conduct research on competitor initiatives, industry trends etc.
• Identify opportunities to improve access and gain market share.
• Prioritize new geographic markets for entry.
• Assess market demand and develop growth projections and targets.
• Provide cost benefit analyses and justify investment in new facilities and ventures.
• Build strategic scorecards to evaluate implementation progress and benefit realizations.
• Support efforts to assess the impact of growth initiatives on capacity and resource planning.

In addition, the BIA will help to build a robust business intelligence team and support offering, i.e., Create dashboards and decision support tools, with selective incorporation of AI capabilities.  Other misc. duties will include working cross-functionally with, but not limited to the following:

• UCSF clinical leadership, operations, finance and marketing to assess trends and issues and develop long term service line and enterprise-wide strategies.
• Affiliate partners to identify network and partnership opportunities, data vendors develop analysis and reporting tools. 

The Business Intelligence Analyst (BIA) applies advanced knowledge of business intelligence practices to lead complex projects requiring analytics to support operational efficiencies and strategic planning. The BIA will provide the analysis to justify, prioritize and define programs for UCSF growth and expansion. Work will be centered around but not limited to the following:

• Conduct research on competitor initiatives, industry trends etc.
• Identify opportunities to improve access and gain market share:
• Prioritize new geographic markets for entry
• Develop growth projections and targets
• Provide cost benefit analyses and justify investment in new facilities and programs
• Build strategic scorecards to evaluate implementation progress and benefit realizations
• Support efforts to assess the impact of growth initiatives or targets on operations and required resources

In addition, the BIA will help to build a robust business intelligence team and support offering, i.e., Create dashboards and decision support tools, with selective incorporation of AI capabilities. Other misc. duties will include working cross functionally with:

• UCSF clinical leadership, operations, finance and marketing to assess trends and issues and develop long term service line and enterprise-wide strategies
• Affiliate partners to identify network and partnership opportunities
• Data vendors develop analysis and reporting tools. 

Required Qualifications:

• Bachelor’s degree or higher-level degree in a related area.

• Five or more years of related experience   

• Strong critical thinking and problem-solving skills to manage complex information, assess problems, and develop effective solutions.               

• Experience sourcing, analyzing and modelling data           

• Strong written and verbal communication skills with the ability to convey complex information in a clear, concise manner           

• Adept at transforming large, disparate or multi-faceted data sources into a cohesive story that is informative to decision-makers.       

• Strong interpersonal skills; experience collaborating with a broad range of professional and technical staff and presenting to senior leadership      

• Proven ability to serve as a technical resource providing advice and counsel on business intelligence issues.          

• Detail oriented, with ability to manage time and organize competing priorities.             

• Highly proficient using Microsoft Excel and PowerPoint.              

• Working knowledge of BI applications and tools such as Tableau, Sequel, and/or Power BI   

• The ability to work onsite once a month in our San Francisco and/or Brisbane office when required.

Preferred Qualifications:

• Experience working in the Healthcare and/or Consulting industry is ideal.  

• Familiarity with healthcare reporting tools such as HCAI, Epic, Clarity, ePSI and/or claims data a strong plus

• Fundamental understanding of financial reporting

• Two or more years working in an analytic capacity supporting senior level decision makers.

• Proven ability to analyze complex problems with data and identify trends in the data that can be applied to strategy.

• Ability to successfully work in a large multidisciplinary Academic Medical Center.