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ITSM Consultant

KinexusMelbourne, Victoria🇦🇺AustraliaPosted 29 Sept 2026

Why This Role Stands Out

This hybrid ITSM Consultant role offers a fantastic opportunity to directly impact federal government security and manage critical ICT operations, ideal for an experienced security professional ready to take on significant responsibility. You'll gain valuable experience in risk assessment, policy development, and client relations within a reputable organization, making this a great step for your career growth. Apply today to leverage your expertise in a challenging and rewarding environment!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia
Due DiligenceJiraServiceNowTriage

Job Description

ITSM Security Consultant Contract length: 12-Month Contract About the role

We're looking for an experienced ICT security professional to join us on a 12-month contract. You'll manage day-to-day ICT and physical/personnel security across the business, and be the go-to person for security and supply chain risk questions from our federal government customers.

What you'll do
  • Run day-to-day ICT security operations: access management, patching and vulnerability oversight, incident triage and response, and security monitoring
  • Maintain security policies, procedures and registers, and support ITSM processes (incident, change and problem management)
  • Oversee general security, including physical, personnel and information security
  • Respond to federal government customer security questionnaires, risk assessments and assurance requests
  • Assess and manage supply chain and third-party risk, including vendor due diligence and ongoing monitoring
  • Brief management on security risks and remediation priorities
What you'll bring
  • 5+ years in ICT security, security risk or GRC roles
  • Hands-on experience responding to Commonwealth customer security and risk requirements
  • Working knowledge of the ISM, PSPF, Essential Eight and ACSC supply chain guidance
  • Experience with ITSM tools and processes (e.g. ServiceNow, Jira Service Management, ITIL)
  • Strong writing skills. You'll be producing assessments and responses that go to government customers
  • Australian citizenship and an existing NV1 security clearance

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