Sales Coordinator

Are you a naturally organised multi-tasker who thrives in a fast-paced, high-volume environment? Could you be the vital link between sales, design and production for a growing manufacturing business?

We're recruiting on a confidential basis for a well-established and growing manufacturing business based in Thetford, seeking a Sales Coordinator to support ambitious growth plans over the next three years.

The Role

This is a varied, hands-on role sitting at the heart of the business combining sales coordination, design administration and project coordination. You'll be the go-to person ensuring briefs are clear, quotes go out accurately and on time, and orders move smoothly from enquiry through to post-dispatch review.

Day to day, you'll:

• Clarify and validate customer briefs, and coordinate the Design Team's workload and priorities
• Support the Director with sales generation and maintain regular contact with existing and prospective customers
• Analyse repeat enquiries and historical data to prepare accurate costings, quotes and supporting documentation, following these up proactively
• Liaise with suppliers to secure the best pricing ahead of quoting
• Attend sales meetings (virtual and some in-person) with current and potential customers
• Run WHY-Q meetings with Design and Production ahead of quoting, and WHY-M meetings to hand new orders over to Production
• Work closely with the Project Coordinator and Production Manager to manage lead times, and attend weekly production and forecasting meetings
• Maintain Salesforce and manage projects for the Design Team via (url removed)
• Provide weekly Won and Probability reports, support the Marketing Department, and handle general sales administration
• Collaborate with the Sampling Coordinator on sample enquiries and orders

What We're Looking For

• A solid understanding of sales processes and customer relationship management
• Confident with Excel, Word and order processing systems
• Strong communication, negotiation and influencing skills
• An analytical mindset, comfortable using data to inform decisions
• Proactive, upbeat and driven, with honesty and integrity at the core of how you work
• Excellent attention to detail, sustained focus and a strong memory for customer detail and deadlines

What's on Offer

• £30,000 £35,000 per annum (depending on experience)
• Monday Friday, 09 00 (full-time, in-person)
• Company pension scheme
• Bright Exchange employee benefits platform
• Employee Assistance Programme
• PPE provided where required
• On-site parking
• Tea/refreshments and weekly fresh fruit
• Employee referral scheme
• Birthday bonus scheme
• Long service award
• Christmas lunch
• Annual leave above statutory entitlement

This is a fantastic opportunity to join a business investing seriously in its future, in a role where no two days are the same.
For a confidential conversation about this role, please get in touch with Emma Now.