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Job description
Job Description:
- Business Analyst (Operating Model and Business Process Focus)
- Central London (Hybrid - 1 day per week on-site, flexible)
- £600 - £650 per day (Inside IR35)
- Initial 6-month contract
We are seeking an experienced, strategically minded Business Analyst with active Security Check (SC) clearance to lead high-level operating model design, business process architecture, and strategic alignment initiatives across a major transformation programme.
Unlike purely tactical or software-delivery BA positions, this role operates at the enterprise shaping level. Working closely with senior leadership, Business Architects, and service owners, you will bridge the gap between strategic intent and operational reality. You will map, analyze, and redesign core enterprise business processes to ensure they directly support the Target Operating Model (TOM) and deliver measurable organisational change.
Key Responsibilities- Operating Model and Process Design: Lead the end-to-end analysis, definition, and design of Target Operating Models (TOM) and supporting business process architectures, aligning capability frameworks directly with organisational strategy.
- As-Is and To-Be Business Process Engineering: Conduct rigorous current-state process discovery, value-stream mapping, and root-cause bottleneck analysis; design optimized future-state process workflows, operating procedures, and governance frameworks.
- Process Standardization and Optimization: Identify operational friction, duplications, and inefficiencies across complex services; establish standard process hierarchies (Level 0 through Level 4) and performance metrics (KPIs/SLAs).
- Strategic Stakeholder Engagement: Partner with C-suite executives and senior public-sector leaders to translate policy decisions and high-level strategy into actionable operational and process requirements.
- Enterprise Alignment: Collaborate with Enterprise Architects, Programme Directors, and Service Delivery Leads to ensure business processes integrate seamlessly with underlying technology, data flows, and service delivery channels.
- Facilitation and Co-Design: Plan and lead collaborative process-mapping workshops, operating model design reviews, and strategic alignment sessions with diverse functional groups.
- Transition and Implementation: Develop business cases, process transition maps, operational readiness roadmaps, and business change impact assessments to support phased rollout.
- Security Clearance: Must hold an active, transferable UK Security Check (SC) clearance at the time of application.
- Operating Model and Process Architecture: Proven track record leading Target Operating Model (TOM) design, enterprise business process management (BPM), capability mapping, and value-stream analysis on large-scale programmes.
- Process Modeling Standards: Deep proficiency in formal process notation and tooling (eg, BPMN 2.0, EPC, Sparx EA, Signavio, ARIS, or Visio), with experience building clear process taxonomies from high-level value chains down to task-level procedures.
- Strategic Elevation: Comfort operating at the strategic/enterprise levelcapable of synthesizing complex ambiguity into structured process models rather than merely cataloguing software user stories or ticket backlogs.
- Stakeholder Influence: Exceptional communication and advisory skills, with demonstrated experience facilitating consensus and influencing senior government or public-sector stakeholders.
- Frameworks and Methodologies: Working knowledge of industry frameworks and practices (eg, TOGAF, BCS/ISEB, Lean/Six Sigma, BPMN, Agile, and Waterfall).
£600.00 - £650.00/day
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