Program Manager I

Start/End Dates: 10/5/2026 - 10/4/2027
Tax Work Location: US - CA - Sunnyvale 
Job Title: Program Management - Program Manager I

Job Description:
Reality Labs Sustaining Product Operations keeps our wearables and hardware products healthy after launch — driving field quality issues to closure, managing rework and change control, and giving leadership a clear read on post-launch performance. We're hiring a contingent Program Manager to support the sustaining OPM and PCE teams across multiple programs. The role owns recurring reporting (KPIs, meeting minutes, leadership decks), maintains our internal systems (Butterfly notifications, Workplace/Wiki, incident management tooling), creates and reconciles POs, and builds advanced Google Sheets/Excel models. We're looking for 2–4 years of consumer hardware experience, excellent written and verbal communication, and someone who can turn messy inputs into clean trackers and crisp decks with minimal handholding. BA/BS in business administration or a related field required.

A Program Manager needed with 2 years of experience in Consumer Hardware and can support the sustaining operations in the following areas:
Slides/Reporting preparation
Maintain systems/tools
Create/ track/ reconcile POs
Develop Advanced Excel/Google Sheets models

Must-Have Skills

Job Responsibilities:
• Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
• Present and explain proposals, reports and findings to clients.
• Reporting: Consolidating KPIs, attendees list, meeting minutes, and preparing slide decks for various reports
• Maintain internal systems: Set up butterfly tools and notifications, Workplace/Wiki Maintenance, Incident management systems
• POs: Create, track, audit
• Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.
• Confer with management, production and marketing staff to discuss project specifications and procedures.
• Consult or negotiate with clients to prepare project specifications.

Skills:
• 2 years of experience in consumer hardware
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Strong ability to work independently and manage one's time.
• Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
•Strong understanding of MS Office and Google Suite of Tools (Docs, Sheets). Jira

Minimum Qualifications:

Education/Experience:
• Bachelor's degree in business administration or a related field.