Lead Computer Operations Analyst

Lead Computer Operations Analyst - Contract or CTP - Raleigh, NC/ Hybrid - $46.00-$53.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

Our client is seeking a Lead Computer Operations Analyst in Raleigh, NC/ Hybrid. Role Description
The ideal candidate will bring strong experience with enterprise job scheduling and workload automation tools, along with the ability to provide technical leadership, knowledge transfer, and training to operations staff. This position will serve as a subject matter expert during the Control-M implementation and will help ensure a smooth transition into steady-state operations. Lead the configuration, setup, and maintenance of Control-M jobs, workflows, and scheduling processes.

Partner with infrastructure, application, and business teams to gather requirements and translate them into automated job schedules. Support the implementation, testing, and deployment of Control-M across the organization. Monitor job execution, troubleshoot failures, and coordinate issue resolution with appropriate teams. Develop and maintain job scheduling standards, operational procedures, and documentation. Perform root cause analysis of scheduling and batch processing issues. Ensure scheduling processes align with operational, security, and compliance requirements.

Provide technical guidance and mentorship to junior analysts and operations personnel. Develop and deliver training materials and knowledge transfer sessions for team members. Assist with establishing operational support models, monitoring practices, and team processes for the new Computer Operations function. Collaborate with vendors, implementation partners, and internal stakeholders throughout the deployment lifecycle. Participate in after-hours support activities as needed during critical implementation phases.

Skills & Requirements
5+ years of experience in Computer Operations, Production Control, Batch Processing, or Enterprise Scheduling environments. Hands-on experience with Control-M administration, implementation, or support. Experience creating, configuring, monitoring, and troubleshooting automated jobs and workflows. Strong understanding of enterprise production operations and workload automation concepts. Experience documenting procedures and operational processes. Proven ability to train, mentor, and support technical teams. Excellent analytical, troubleshooting, and problem-solving skills.

Strong communication skills with the ability to collaborate across technical and business teams. Prior experience leading or supporting a Control-M implementation or migration project. Experience within banking, financial services, or highly regulated environments. Knowledge of Linux, Windows Server, and enterprise application environments. Familiarity with scripting languages such as PowerShell, Bash, or Python. Experience with ITIL processes and production support operations. Understanding of batch processing, file transfers, and enterprise application integrations.

Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers.

You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.

We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words.

In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company.

Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text . Drug testing may be required; please contact a recruiter for more information.
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