Group Product Manager

This is a highly strategic and execution-focused leadership role responsible for driving conversion, engagement, customer retention, and long-term traveler value across Vogo’s B2C platform. You will own major areas of the customer funnel while managing and mentoring a team of Product Managers.

The ideal candidate brings strong consumer product instincts, deep funnel optimization experience, and a passion for building exceptional travel experiences. You are highly analytical, customer-obsessed, and comfortable operating across both strategy and hands-on execution in a fast-paced environment.

Experience in travel, marketplaces, ecommerce, subscriptions, or loyalty-driven consumer products is strongly preferred.

Role & Responsibilities:

You will lead product strategy, execution, and performance across key areas of the consumer journey, including:

Acquisition & Conversion Optimization

• Drive top-of-funnel growth and conversion across web and mobile experiences
• Optimize landing pages, funnels, experimentation frameworks, and onboarding flows
• Improve traveler intent capture and conversion efficiency across channels
SEO, Content & Discovery Experiences
• Own SEO-driven product initiatives across destination, blog, and content pages
• Improve organic acquisition through scalable content and programmatic SEO strategies
• Partner with marketing and content teams to drive discovery and engagement
Search through Checkout Experience
• Lead core booking funnel experiences including Search, Product details page, pricing transparency, and checkout
• Improve merchandising, ranking, filtering, recommendations, and booking confidence
• Drive conversion optimization through experimentation and UX improvements
  
Promotions, Loyalty & Memberships
• Own promotional systems, traveler incentives, loyalty programs, memberships, and gamification experiences
• Improve repeat bookings, retention, engagement, and customer lifetime value
• Develop differentiated value propositions for high-intent and returning travelers
Trip Planning, Post-Booking & Traveler Experience
• Own traveler experiences during planning and after booking including itinerary management, modifications, cancellations, rebooking, and customer communications
• Improve traveler satisfaction and operational efficiency across support workflows
Customer Support & Trust
• Improve trust, transparency, reviews, pricing clarity, and traveler confidence
• Partner with CX and Operations teams to improve support experiences, self-service tooling, and resolution workflows
• Drive initiatives focused on traveler trust, reputation, reliability, and transparency
Ancillary Products & Revenue Expansion
• Drive ancillary monetization opportunities including car rentals, upsells, insurance, and partner services
• Identify opportunities to increase attach rates and traveler value
Account, Retention & Lifecycle Management
• Own account experiences, traveler engagement systems, lifecycle journeys, retention programs, and personalization initiatives
• Improve re-engagement and repeat traveler behavior through data-driven experiences

Leadership Responsibilities:

Manage, mentor, and grow a team of Product Managers across multiple consumer product areas
Define product vision, strategy, roadmap, and success metrics across the consumer experience
Drive prioritization and execution across cross-functional teams including Engineering, Design, Data, Marketing, SEO, Operations, and CX
Establish strong product processes, experimentation frameworks, and operational rigor
Champion a customer-first and data-driven product culture across the organization

Minimum Qualifications:

• 8+ years of Product Management experience with significant experience in consumer/B2C products
• 2+ years managing Product Managers or leading multi-area product initiatives
• Strong experience owning and optimizing consumer funnels, conversion, and retention metrics
• Proven ability to lead complex cross-functional initiatives from strategy through execution
• Deep understanding of experimentation, analytics, user behavior, and growth frameworks
• Strong analytical skills and comfort working with data to drive prioritization and decision-making
• Excellent communication, stakeholder management, and organizational leadership skills
• Experience operating in fast-moving, high-growth environments

Preferred Qualifications & Prior Experience:

Experience in travel, marketplaces, ecommerce, subscriptions, or loyalty-driven consumer products
Familiarity with loyalty, memberships, gamification, or retention systems
Experience optimizing booking funnels, checkout flows, or transactional consumer experiences
Strong understanding of customer lifecycle management and CRM-driven engagement
Experience with analytics and experimentation tools such as Mixpanel, Amplitude, Firebase, PostHog, or similar platforms
Startup experience strongly preferred
Passion for travel and building world-class consumer experiences

Benefits & Perks:

• Competitive salary + equity
• Top-tier laptop provided
• 100% company-paid health benefits for base plan coverage, with the option to upgrade to higher-tier plans
• 401(k) with company match
• Unlimited, guilt-free vacation days
• Annual wellness stipend (gym + other wellness activities)
• Monthly house cleaning stipend
• Annual travel allowance
• Monthly cell phone & internet usage stipend
• Charity donation company match
• Employee referral bonus
• Team offsites/activities