Account Coordinator

Account Coordinator - Gi Group

Location: Scarborough (on-site)

Contract: Full-time, permanent

Hours: Thursday - Monday

Salary: £27,450 plus bonus and Award Winning benefits

As an Account Coordinator, you will support the day-to-day delivery of recruitment and workforce solutions for client accounts. Working closely with clients, candidates and internal teams, you’ll coordinate recruitment activity, keep information up to date and help ensure service requirements are met efficiently and professionally.

Key responsibilities

• Support the day-to-day coordination of client accounts and recruitment activity.

• Receive and clarify client requirements, vacancies and staffing priorities, sharing information with the relevant teams.

• Coordinate candidate sourcing, interviews, feedback and availability with recruiters, clients and candidates.

• Help manage candidate bookings, placements, onboarding and other account administration in line with agreed processes.

• Respond to client and candidate queries promptly, escalating issues where appropriate.

• Maintain accurate records of vacancies, candidates, placements and account activity in the applicant tracking system (ATS) and other databases.

• Monitor recruitment progress, service requirements and deadlines, providing updates to clients and internal stakeholders.

• Prepare reports and support account reviews, compliance checks and other administrative tasks as required.

• Build positive working relationships with clients, candidates and colleagues, contributing to a consistent, high-quality service.

About you

• Experience in account coordination, recruitment administration, customer service or a similar role is desirable.

• Strong organisation and time-management skills, with the ability to manage multiple tasks and deadlines.

• Clear and professional communication skills, with a helpful and responsive approach.

• Excellent attention to detail when handling candidate, client and placement information.

• Confident building relationships and working collaboratively with a range of stakeholders.

• Comfortable using Microsoft Office and willing to learn recruitment systems, including ATS and client databases.

• Proactive and adaptable, with a solution-focused approach in a fast-paced environment.

• A commitment to providing a professional and inclusive experience for clients and candidates.

What we offer

• Structured training and ongoing development opportunities.

• A supportive, collaborative team environment.

• Opportunities to develop your account management and recruitment coordination skills.

Additional information

• We are an equal opportunities employer and welcome applications from people of all backgrounds.

• Applicants must have the right to work in the UK.