Quick overview
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationUnited Kingdom
Microsoft Excel
Job description
- Part of the CFAS division
- Involved in the assessment of business interruption and other financial losses arising on behalf of clients.
- Negotiating and settlement of claims.
- Work within and part of the wider GTS team.
- Travel and undertake site visits and external meetings
- Marketing and promotion of self and business both internally and externally
- Work both externally and internally assessing business interruption and financial claims
- Receiving and reviewing and analysing financial information.
- Preparing reports commenting in detail on the review and conclusion of analytical work.
- Visiting Insurers, Reinsurers, Claimants and the Insured.
- Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication.
- Calculating and agreeing settlement of claims, and preparing final reports.
- Assisting in the development of less experienced staff members.
- Additionally developing working relationships with existing clients and helping to identify and plan approaches to new clients.
- Maintain and update files and records keeping fully up to date on any technical or legal changes which may have a bearing on a case.
- Identifying and developing business opportunities for self and team.
Essential:
- Part of the CFAS division
- Involved in the assessment of business interruption and other financial losses arising on behalf of clients.
- Negotiating and settlement of claims.
- Work within and part of the wider GTS team.
- Travel and undertake site visits and external meetings
- Marketing and promotion of self and business both internally and externally
- Behave in a strongly customer focused way at all times to ensure development and maintenance of client relationships
- Demonstrate personal integrity in a way which is consistent to the company’s core values
- Communicate effectively by sharing, listening and exchanging information and knowledge at all levels
- Build and maintain positive working relationships
- Demonstrate a solution and action oriented style in order to deliver against targets
- Demonstrate a flexible and resilient operational style
- Demonstrated behaviours must be in close alignment with Crawford stated values: RESTORE
- Accountancy qualification
Desirable:
- Experience of claims / insurance would be useful
- Strong communication skills (written and verbal)
- Good customer service, organisational & communication skills
- Accountancy qualification
- Claims experience preferred but not essential.
- Good communication skills at all levels
- Ability to work under own direction as well as part of a team
- Team player
- Good Excel skills
- Problem solving ability in order to recognise difficulties and take the appropriate steps to address the issues
- Quality focussed to provide a high level of customer service both internally and externally
- Ability to demonstrate high attention to detail
- Dispute and resolution handling skills in order to manage cases effectively and proactively
- Competent use of technology
- Ability to work on own initiative and within a team environment
- Part of the CFAS division
- Involved in the assessment of business interruption and other financial losses arising on behalf of clients.
- Negotiating and settlement of claims.
- Work within and part of the wider GTS team.
- Travel and undertake site visits and external meetings
- Marketing and promotion of self and business both internally and externally
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