Atlassian / Jira Administrator / Consultant

Location: Newark, CA or Casa Grande, AZ – Hybrid (2–3 Days Onsite per Week)

Job Description

We are seeking an experienced Atlassian / Jira Administrator / Consultant to manage, configure, optimize, and support Atlassian tools, primarily Jira and Confluence. The ideal candidate will have strong hands-on expertise in Jira administration, workflow customization, automation, integrations, and user management, with the ability to collaborate with technical and business teams.

Key Responsibilities

• Administer and maintain Jira Software, Jira Service Management (JSM), and Confluence environments.

• Configure and customize Jira workflows, issue types, screens, custom fields, permissions, and notification schemes.

• Design and implement Jira automation rules to streamline business processes and improve productivity.

• Develop and maintain JQL queries, dashboards, filters, and reports for project tracking and operational visibility.

• Manage user access, roles, groups, and security permissions across Atlassian platforms.

• Support Jira integrations with third-party tools, APIs, and enterprise applications.

• Troubleshoot platform issues, optimize performance, and provide ongoing administrative support.

• Partner with stakeholders to gather requirements and implement scalable Atlassian solutions.

• Establish best practices for Jira governance, configuration management, and platform adoption.

Required Skills & Qualifications

• Strong hands-on experience as an Atlassian Administrator, Jira Administrator, or Jira Consultant.

• Expertise in Jira administration, workflow configuration, custom fields, permission schemes, and automation.

• Proficiency in JQL, Jira dashboards, reporting, and Confluence administration.

• Experience with Jira Cloud and/or Jira Data Center environments.

• Understanding of REST APIs, integrations, and Atlassian marketplace plugins.

• Strong troubleshooting, problem-solving, and stakeholder communication skills.

• Ability to work independently and provide technical guidance on Atlassian best practices.

Preferred Qualifications

• Experience with Jira Service Management (JSM), including service requests, SLAs, and ITSM workflows.

• Experience with Atlassian Cloud migrations, upgrades, and platform optimization.

• Familiarity with Agile/Scrum methodologies and enterprise project management practices.

• Atlassian certifications are a plus.

Work Arrangement: Candidates must be available to work onsite in Casa Grande, Arizona, 2–3 days per week.