Service Technician I

Service Technician I | Ellington, CT, United States | On-site

We're hiring for one of the world's leading providers of integrated security solutions, known for its commitment to protecting, connecting, and optimizing businesses globally. With a strong focus on client experience and a robust ecosystem of health, safety, and security services, this organization fosters a culture of integrity, vigilance, and helpfulness.

The Role

• Respond to trouble tickets to ensure application uptime and optimal system performance.
• Diagnose and resolve application issues, working both independently and collaboratively.
• Execute preventative maintenance tasks to maximize availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications using a digital change control tracking system.
• Conduct end-to-end testing of upgrades and major modifications prior to deployment.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low-voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills, along with excellent problem-solving abilities.
• A positive attitude and a strong work ethic.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match up to 6% of salary.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!