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Full timeManufacturing

Service Technician I

Securitas TechnologyEllington, CT🇺🇸United States

Why this role stands out

As a Service Technician I at Securitas Technology, you'll gain valuable experience with integrated security solutions for a global leader, enhancing your technical skills through hands-on problem-solving and preventative maintenance. This role is ideal for detail-oriented individuals passionate about ensuring system performance and client satisfaction, offering a direct impact on creating safer environments. Join a reputable company with a strong global presence and explore a career path dedicated to protecting businesses.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationEllington, CT, United States

Job description

Service Technician I | Ellington, CT, United States | On-site

We're hiring for one of the world's leading providers of integrated security solutions, known for its commitment to protecting, connecting, and optimizing businesses globally. With a strong focus on client experience and a robust ecosystem of health, safety, and security services, this organization fosters a culture of integrity, vigilance, and helpfulness.

The Role

  • Respond to trouble tickets to ensure application uptime and optimal system performance.
  • Diagnose and resolve application issues, working both independently and collaboratively.
  • Execute preventative maintenance tasks to maximize availability and identify system faults.
  • Perform routine configuration changes, including user permissions and application settings.
  • Document all system modifications using a digital change control tracking system.
  • Conduct end-to-end testing of upgrades and major modifications prior to deployment.

What You'll Need

  • High School diploma or equivalent.
  • Experience installing and troubleshooting low-voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Working knowledge of network communications and IP addressing.
  • Strong written and verbal communication skills, along with excellent problem-solving abilities.
  • A positive attitude and a strong work ethic.

What's On Offer

  • Paid company training and educational assistance.
  • Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
  • 401K with a 60% match up to 6% of salary.
  • Company vehicle, laptop, and cell phone provided.

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