Project Manager Insurance domain

Job Title: Project Manager Insurance domain

Location: (Boston/Springfield), MA

Duration: Long term Contract

Role Summary

Lead day-to-day delivery by driving schedule, governance, and cross-functional execution. This role requires strong stakeholder management, proactive risk and dependency handling, and crisp reporting. The ideal candidate is a self-directed, action-oriented project leader who creates clarity, removes blockers, and keeps teams accountable.

Key Responsibilities

Own and maintain the integrated delivery plan (milestones, dependencies, sprint/release calendar, and key deliverables).

Run delivery governance: workstream syncs, RAID management, decision and action tracking, and release readiness cadence.

Proactively identify and manage risks, issues, and dependencies; drive mitigation plans and escalations with recommended actions.

Coordinate across product, business, engineering, QA, and environment/release teams to ensure aligned execution.

Manage scope alignment and change control by documenting impacts to timeline, cost, and deliverables.

Produce executive-ready status reporting (weekly status, milestones, KPIs, forward look, and support requests).

Facilitate stakeholder communications and ensure timely decisions to avoid delivery delays.

Support cutover and go-live planning (readiness checklists, runbook coordination, and go/no-go inputs).

Must-Have Qualifications

8+ years of project management experience delivering technology programs; insurance domain experience required.

Strong understanding of insurance products and operations.

Demonstrated success managing cross-functional delivery with multiple workstreams and vendor/onshore/offshore teams.

Strong governance discipline (RAID, action/decision logs, dependency management) and ability to operate with minimal direction.

Excellent written and verbal communication; ability to produce concise, leadership-ready updates.

Experience with Agile, Waterfall, or hybrid delivery methods; comfort operating in ambiguity and evolving priorities.

Nice-to-Have Qualifications

Exposure to insurance platforms (EIS, Guidewire, Duck Creek, or similar).

Experience delivering supplemental or voluntary benefits (Hospital Indemnity, Accident, Critical Illness).

Experience supporting release/cutover activities in regulated environments.

Behavioral Expectations (Critical)

Highly proactive and action-oriented; does not require repeated follow-ups.

Owns outcomes end-to-end and escalates risks early with options and recommendations.

Strong stakeholder presence; communicates clearly, calmly, and consistently.

Disciplined progress reporting and transparent status; no surprises.

Tools / Technology (Preferred Exposure)

Jira, Confluence (or equivalent backlog/documentation tools).

MS Project, Smartsheet, or equivalent planning tools.

Microsoft Teams and standard collaboration tools.