Quick overview
Job description
Sales Specialist (Trades Customers) | Pocking, Germany | Hybrid
This employer is one of Europe's largest and most recognized home improvement retailers, dedicated to being the primary resource for all home-related projects across the continent. They foster a passionate culture of mutual support, striving to make beautiful and livable homes accessible to everyone.
The Role
- Actively pursue new B2B clients in the trades sector through direct engagement within the store and surrounding areas.
- Cultivate and expand relationships with existing commercial customers, including tradespeople and facility managers.
- Drive revenue growth by acquiring new clients, re-engaging past customers, and promoting product sales within the B2B segment.
- Manage and track performance against key metrics, including new client acquisition rates, customer activity, and specific sales targets.
- Prepare quotes and process orders for corporate clients, coordinating product orders and offering value-added services like delivery and equipment rental.
- Handle administrative tasks such as product staging, managing reservations, processing pickups, and resolving customer complaints.
- Plan and execute client-focused events tailored to the local market, such as tradesperson breakfasts or networking gatherings.
- Collaborate closely with colleagues across all departments to share insights on trade projects and ensure comprehensive customer support.
What You'll Need
- Completion of a sales or retail apprenticeship, or several years of experience in sales, retail, or the trades.
- Prior experience in B2B sales is highly advantageous.
- Solid product knowledge and understanding of effective product placement.
- Proficiency in PC applications and standard software.
- Excellent verbal and written communication and negotiation skills, with a high command of German.
- A customer-centric approach with a proactive, friendly demeanor and strong persuasive abilities.
What's On Offer
- Competitive compensation aligned with retail industry standards, including holiday and Christmas bonuses.
- Generous paid time off, with the possibility of extending vacation periods.
- Attractive employee discount on purchases.
- Opportunity for performance-based bonuses when sales targets are met.
- Comprehensive professional development opportunities, including access to a dedicated training academy.
Apply via Haystack today!
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