Why This Role Stands Out
This remote IT Service Desk Engineer role offers excellent opportunities for skills development in cloud technologies and a chance to make a real impact on a growing managed services team. You'll thrive here if you have a passion for problem-solving, strong troubleshooting abilities, and enjoy providing exceptional support to a diverse user base. Apply today to join a reputable company and advance your career in a flexible, hybrid environment!
Quick Overview
Job Description
TechConnect on the Gold Coast is seeking an IT Service Desk Engineer to join a hybrid, full-time Managed Services team. You'll be the first point of contact for end users, resolving incidents across Windows, macOS, and cloud platforms while delivering outstanding customer service.
This role supports remote users across regions, with occasional travel to the Gold Coast office as needed. The ideal candidate has ITIL Foundation, strong troubleshooting, and experience with Microsoft 365 and ITSM
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