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Senior Database Manager (Fundraising)

Arts Council Englandlondon, london🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Work modeHybrid
Locationlondon, london, United Kingdom
Microsoft ExcelBudgetingCRMContinuous ImprovementGDPR

Job description

  • Full time
  • 40k-50k

Tue, 13 Oct 2026 "> published - Tue, 13 Oct 2026

Job Summary

As Senior Database Manager (Fundraising), you will lead the management and development of our Raiser’s Edge (RE7) database and oversee the processes that underpin fundraising, Membership and Patron activity.

Job Description

This is an exciting opportunity to play a key role in supporting fundraising at the British Museum, ensuring we have the excellent data, systems and processes needed to build strong relationships with our supporters.

As Senior Database Manager (Fundraising), you will lead the management and development of our Raiser's Edge (RE7) database and oversee the processes that underpin fundraising, Membership and Patron activity. Sitting within the Development department's Strategy and Operations team, you will ensure our data is accurate, secure and well managed, enabling colleagues to make effective use of it for fundraising, stewardship, communications, reporting and decision-making.

This is an important time to join the Museum. As we embark on the Masterplan, one of the most significant cultural redevelopment projects in the world, you will help ensure that our database and wider CRM infrastructure are ready to support an ambitious new capital campaign and the future needs of a global fundraising department.

This role offers the opportunity to combine data leadership, people management and continuous improvement in support of the British Museum's fundraising ambitions at a particularly important point in its future.

Job Requirements

You will bring:
Demonstrable experience of working in a fundraising and/or Membership CRM environment, with experience managing a CRM database for fundraising purposes. Experience working with Membership modules in a CRM is advantageous.
Proficiency in Raiser's Edge, ideally RE7.
Strong people management skills, with the ability to lead, support and develop a small team and prioritise workloads effectively.
Experience handling financial and non-financial data and developing robust, effective processes.
Excellent knowledge of GDPR and data protection requirements, data security and relevant fundraising and financial industry standards.
Experience of Gift Aid and income processing, alongside an understanding of direct debit processing.
Advanced Excel skills and the confidence to work with complex data, mailing lists and selections.
The ability to identify issues, troubleshoot effectively and develop practical solutions in collaboration with colleagues

Job Responsibilities

Lead, develop and manage the Raiser's Edge (RE7) database, maintaining high standards of data accuracy, security and integrity, while proactively identifying opportunities for improvement, innovation and data cleansing.
Lead and develop a small database team, setting clear priorities and ensuring the accurate and timely delivery of income processing, data selections, reporting and other key database activities.
Oversee Development income processing, including pledges, donations and partnership income, Membership and Patron direct debits, Gift Aid claims and financial reconciliations.
Deliver and oversee key data processes, including mailing selections and the production of accurate financial and non-financial information to support fundraising, communications and budgeting.
Take a proactive approach to improving database processes and ways of working, identifying issues and opportunities and taking the lead in developing and implementing effective solutions.

Job Overview

  • Job Title: Senior Database Manager (Fundraising)
  • Salary: 40k-50k
  • Hours: Full time
  • Artform: Museums
  • Role: IT
  • Contract: Permanent
  • Closing date: Sun, 01 Nov 2026
  • Location:

    London

    | view on Google Maps

Job: Senior Database Manager (Fundraising)

Job: Senior Database Manager (Fundraising)

Organisation: The British Museum

Postcode: WC1B 3DG

How to Apply

All applications should be made via the British Museum website by 23:59 on 1 November 2026

About The British Museum

Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

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