Sales Operations & Procurement Specialist-Japanese Bilingual

▶︎ Job Details

・Job Title: Sales Operations & Procurement Specialist
・Client: Japanese IT Company
・Working Location: New York, NY
・Salary: $24.50 - $26.00/hour
・Employment Type: Full-Time
・Language: Japanese & English
▶︎ What will you do:
This role plays a key part in supporting both sales operations and procurement functions while working closely with management to drive operational excellence, process improvements, and cost optimization initiatives across the organization.

Sales Support & Contract Administration
Manage the full sales order lifecycle, including quotations, purchase orders, delivery coordination, and invoicing through the ERP system. Prepare renewal quotations for existing software licenses and maintenance agreements, as well as quotations for straightforward system integration projects. Generate and process invoices for system integration projects. Partner with the billing team to ensure invoice accuracy and support accounts receivable follow-up activities.

Provide timely responses to customer inquiries and administrative support to the sales organization. Manage contract modifications, renewals, terminations, and annual warranty renewal processes for customers. Procurement & Vendor Management
Source quotations, product specifications, and lead-time information from vendors and distributors in support of Sales and Engineering requirements. Prepare and process purchase orders by validating specifications and pricing, coordinating with internal stakeholders, and obtaining required approvals.

Manage procurement activities from order placement through delivery, including vendor communication, shipment tracking, and expediting. Verify received goods against purchase orders and resolve shipment discrepancies with suppliers and distributors. Process vendor payments by reconciling invoices and supporting documentation for approval. Maintain strong relationships with software and hardware vendors while coordinating quotes, purchase orders, and delivery schedules.

Negotiate pricing, volume discounts, and favorable commercial terms while maximizing available partner incentive programs, including rebates, co-op funds, and deal registration benefits, to support year-over-year cost savings. Systems, Reporting & Analysis
Maintain accurate sales and procurement records within the ERP system and Excel-based tracking tools. Support project profitability management through project-based P&L visualization and reporting. Work closely with Accounting and IT teams to troubleshoot ERP system-related issues.

Collect, analyze, and summarize purchasing and operational data to support planning activities and identify business trends. Provide reports, insights, and data analysis to support sales team decision-making and operational efficiency. Warehouse & Inventory Operations
Oversee warehouse-related activities, including shipping, receiving, inventory management, and inventory accuracy. Process Improvement
Actively participate in KAIZEN and continuous improvement initiatives to enhance workflows, operational efficiency, and cross-functional collaboration.

Prepare operational documentation, reports, data analyses, and process manuals. Perform additional duties and responsibilities as assigned by management.
▶︎ Required Qualifications & Skills:
Business-level proficiency in both Japanese and English. Experience in sales operations, sales support, procurement, purchasing, order management, or related operational functions. Experience managing quotations, purchase orders, invoices, contracts, and vendor relationships. Strong coordination and communication skills with internal teams, customers, vendors, and distributors.

Experience working with ERP systems; Microsoft Dynamics NAV (Navision) experience is preferred. Strong Excel skills and the ability to analyze, organize, and report operational data. Ability to manage multiple priorities, meet deadlines, and maintain a high level of accuracy and attention to detail. Strong problem-solving and organizational skills. Experience supporting inventory, logistics, warehouse, or supply chain operations is a plus.

Interest in process improvement, operational excellence, and KAIZEN initiatives.
▶︎ Why Join This Opportunity?
・日本語を活かし、Sales Operations・Procurement・Vendor Management・ERP運用・業務改善に幅広く携われるポジションです。