Sales Support Specialist/Customer Services

Providing low-cost, high-quality international calling solutions to over 30 million customers across 24 countries, Lycamobile’s sheer span, focus on customer service and innovative business strategy has seen it outgrow its competitors: achieving greater coverage of the European population than any other network operator. We are continuously driving costs down without compromising on quality for our customers. With that ethos imbedded into our vision, Lyca Mobile is currently seeking a
Sales Support Specialist in our Newark, NJ office.

Provide real-time service support to our frontline sales associates and partners
· Resolves product or service problems by clarifying the customer’s complaint; Represent the best of the Lyca Mobile brand during all interactions.
· Must be available to work between the hours of 10:00am – 7:00pm, Monday - Friday
Education and/or Work Experience Requirements:
· High school diploma or GED, required.

Bi-lingual Spanish - Required
· 1-3 years of work experience
· Solid working knowledge of MS office
· Ability to communicate well orally and in writing
· We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.
\The world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. We aim to do this by offering low-cost, high-quality data and voice services across 24 countries.

We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

About Lycamobile:\r\n\r\nThe world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. We aim to do this by offering low-cost, high-quality data and voice services across 24 countries.\We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.