Why this role stands out
Embrace a unique career opportunity supporting Microsoft customers in sunny Athens, Greece, with a hybrid work model offering excellent flexibility. You'll thrive in this role if you're a German and English-speaking problem-solver with a passion for customer satisfaction, benefiting from comprehensive relocation support, competitive compensation, and abundant opportunities for professional growth within a globally recognized company. Apply today to join a vibrant, diverse team and gain invaluable experience in the tech support sector.
Quick overview
Job description
Looking for 300 days of sun a year?
Our client is a world leader in Contact Centre services provider and you will work with the Microsoft Customer Service team in Greece, helping Microsoft customer.
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Fluency in German
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
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