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Information Technology Specialist (Network Services) with Security Clearance

Department of the ArmyFort Shafter, HI🇺🇸United States

Quick overview

Salary$88.8k - $115.5k/yr
SeniorityMid Senior
Employment typeEmployee
Work modeRemote
LocationFort Shafter, HI, United States

Job description

About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at Fort Shafter in Honolulu, Hawaii.

Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at Fort Shafter in Honolulu, Hawaii. Learn more about this agency Overview
Help Accepting applications Open 10/27/2026 to 11/09/2026 Location 1 vacancy in the following location: Fort Shafter, HI No matching locations found.

Work site options
Telework eligible
Yes—Eligible for situational telework only, including emergency and OPM prescribed "unscheduled telework". Remote job
No
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy. Salary
$88,809 - $115,458 per year
Pay scale & grade
GG 11
Promotion potential
None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.

Appointment type
Permanent Occupations and job series

  • 2210 Information Technology Management
Supervisory status
No
Federal service type
This job is in the Excepted Service Represented by a union
No Drug test
No
Security clearance
Secret
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk Jobs require a background check and some require a security clearance. The type depends on the job. Background check type
  • National security
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests. Announcement number
DAKB 27 13093619 CES
Control number
890207600 This job is open to
Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency See "Who May Apply" in the "Qualifications" section for more information on who is eligible to apply for this position. Duties
Help
  • Operates and maintains assigned network in support of the information services requirements of customer organizations.
  • Provides tier II network support for the operational networks, in accordance with established Department of Defense (DOD), US Army, and Defense Information Systems Agency (DISA) directives and guidelines.
  • Utilizes approved network management tools to monitor the health of the networks to enable a proactive approach to detect and resolve anomalies in the most expeditious manner to meet established service thresholds.
  • Acts as project leader to facilitate projects designed to upgrade or replace required network services. Acquires, installs, and troubleshoots new or existing hardware and software systems.
  • Provides advice to management and technical staff personnel on the capabilities and utilization of network technology to support the mission requirements of supported organizations. Requirements
Help Conditions of employment
  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Must be able to obtain and maintain a Secret security clearance.
  • Must meet certification requirements within 6 months of assignment to position.
  • The work requires the employee to drive a motor vehicle. An appropriate, valid driver's license is required for the position.
  • A physical is required for this position, employee must lift and carry up to 50 lbs and be able to crawl into confined spaces.
  • Temporary duty travel may be required up to 5%.
  • Three year trial/probationary period may be required.
  • This is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Appointment to this position does not confer competitive status.
  • This position has been designated "Mission Essential". In the event of severe weather conditions or other such emergency type situations (natural or man-made disaster)
  • the incumbent is required to report to work or remain at work as scheduled to support mission operations.
Qualifications
CYBER EXCEPTED SERVICE POSITIONS ARE NOT SUBJECT TO THE TWO-PAGE RESUME LIMIT. YOUR FULL RESUME WILL NEED TO BE UPLOADED TO YOUR USAJOBS PROFILE USING THE DOCUMENT TYPE "OTHER DOCUMENTS". This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure.

Who May Apply

Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • Current Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) Positions
Organization is defined as current, permanent ARCYBER/NETCOM employees only. Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Applicant must have one year of directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills, and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly related to the work of the position to be filled. Qualifying experience would be demonstrated by maintaining networks and offering operational assistance for various networks including classified and unclassified; offering assistance for anomalies and problems affecting the availability of network services to supported customer organizations, and record and monitor issues and their resolutions; providing advice on network capabilities, reviewing procurement contracts, and recommending needed action. The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-r

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