Quick overview
Job description
At our company, our mission starts with our people. Guided by our HEART values of Humility, Excellence, Accountability, Respect, and Trust, we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. As a Productivity Management Engineer, you’ll facilitate complex productivity-management projects across service lines to improve workflows and support effective labor management. You’ll partner with stakeholders to assess operational needs, analyze data, implement process improvements, and support system configuration using established project management and analytical methods.
Job Duties & Responsibilities
- Collaborates with stakeholders and project sponsors to identify operational concerns, define objectives, and determine assessment needs
- Develops project plans outlining data requirements, resources, responsibilities, timelines, and approval requirements
- Facilitates meetings and interviews, prepares supporting materials, and communicates project issues and concerns to leadership and project teams
- Manages project completion, monitors progress against approved plans and budgets, and coordinates approved adjustments
- Maintains implementation plans and status reports and transitions completed process changes to department and unit leaders
- Evaluates current practices, user needs, workflows, risks, and potential solutions to identify improvement opportunities
- Collects, analyzes, aggregates, and interprets data to support assessments and recommendations
- Coordinates project resources and evaluates impacts and dependencies across the organization
- Recommends workflow and procedural changes to address risks, reduce process failures, and maximize existing system capabilities
- Develops and implements annual departmental labor-management objectives and reviews progress through quarterly meetings
- Partners with information systems teams and customers to analyze functional configuration needs for implementations, maintenance, and other projects
- Facilitates user-interface design discussions and documents configuration decisions, data sources, and data recipients
- Develops report requirements, translates reporting needs into business terminology, and updates end-user policies and procedures
- Prioritizes business-unit requests and coordinates project delivery with development teams
Qualifications
- Bachelor’s degree in business, engineering, finance, or a health-related field required
- Lean Six Sigma certification required
- Two years of experience in project management, process improvement, business or financial analysis, or technical development required
- Two years of process-improvement experience required
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