Senior Specialist - Emergency Support Group

The Senior Specialist supports the Facilities and Field Services (FFS) Emergency Support Group (ESG) by coordinating emergency response logistics, maintaining operational readiness, and supporting Incident Command System (ICS) activities during corporate and local emergencies. The position coordinates emergency resources, logistics personnel, deployment activities, vendor services, emergency equipment, and financial controls to maintain effective response capabilities within and outside the service territory. The role also leads continuous improvement and innovation initiatives through technology deployments, system enhancements, Artificial Intelligence (AI), and strategic projects that improve emergency preparedness, operational efficiency, performance, and service delivery. The position requires participation in 24/7 emergency operations, including nights, weekends, holidays, and extended assignments during major system emergencies and mutual assistance events.

Core Responsibilities

• Monitor system conditions, weather forecasts, and operational activities to support ESG-LOCC mobilization and emergency response efforts. Coordinate logistics resources, including staging areas, lodging, base camps, generators, Mobile Command Centers, and other emergency support services.
• Support response, restoration, and mutual assistance operations within and outside the CECONY/ORU service territories, including field deployments with mutual aid restoration crews and participation in Incident Command System (ICS) activities.
• Administer and maintain the Logistics System Emergency Assignment Program, including personnel rosters, call-out lists, contact information, emergency assignments, replacements, and prioritization based on emergency response categories.
• Conduct inspections, readiness assessments, and audits of logistics sites, emergency response equipment, and inventories to ensure operational readiness, regulatory compliance, and emergency preparedness. Manage emergency response assets and support drills, equipment evaluations, and ICS assignments while serving as the primary liaison with ETS on logistics systems.
• Manage and process requisitions, receipts, GOIs, P-Card transactions, and other procurement activities in Oracle; monitor emergency-related expenditures and budget controls; and analyze emergency response costs to support financial oversight, management reporting, and operational decision-making.
• Lead section reporting, corrective action tracking, continuous improvement, innovation initiatives, and operational performance while advancing technology deployments, Artificial Intelligence (AI), system enhancements, and strategic initiatives that improve emergency response capabilities, safety, reliability, efficiency, and service delivery.
• Oversee LOCC operations, records management, and housekeeping programs to ensure regulatory compliance, operational effectiveness, and timely completion of work activities.
• Lead and supervise Union personnel by directing daily operations, setting priorities, assigning work, coordinating resources, and ensuring effective workforce utilization. Perform all supervisory and administrative functions, including employee development, performance management, discipline, and training compliance, while promoting a safe, productive, and customer-focused work environment.

Required Education/Experience

• Master's Degree in Emergency Management, Emergency and Disaster Management, Engineering, Applied Science, or a related field and at least two (2) years of work experience including at least two (2) years of supervisory experience and two (2) years of relevant operational experience within an Incident Command System (ICS) structure or in support of emergency preparedness, emergency response, logistics, or resource coordination activities. or
• Bachelor's Degree in Emergency Management, Emergency and Disaster Management, Engineering, Applied Science, or a related field and at least three (3) years of work experience including at least two (2) years of supervisory experience and two (2) years of relevant operational experience within an Incident Command System (ICS) structure or in support of emergency preparedness, emergency response, logistics, or resource coordination activities. or
• Associate's Degree in Emergency Management, Emergency and Disaster Management, Engineering, Applied Science, or a related field and at least four (4) years of work experience including at least two (2) years of supervisory experience and two (2) years of relevant operational experience within an Incident Command System (ICS) structure or in support of emergency preparedness, emergency response, logistics, or resource coordination activities. or
• High School Diploma/GED and at least five (5) years of work experience including at least two (2) years of supervisory experience and two (2) years of relevant operational experience within an Incident Command System (ICS) structure or in support of emergency preparedness, emergency response, logistics, or resource coordination activities.

Relevant Work Experience

• 2 years Demonstrated experience using Maximo and Oracle, required.
• Experience or knowledge of Mobile Electric Generator operations, inspection, repair, maintenance processes, preferred.
• Experience with or exposure to Incident Command System (ICS) operations, CERC support, and emergency response activities, preferred.
• Experience with logistics, System Emergency Assignments (SEA), staging area coordination, basecamps, mutual aid lodging, fuel, tents, temporary bathrooms, and emergency response support, preferred.
• Experience supporting emergency logistics, including System Emergency Assignments (SEA), staging area and base camp coordination, mutual aid lodging, fueling operations, tents, temporary restroom facilities, and other logistics, emergency response support, preferred.

Skills and Abilities

• Ability to lead/manage others
• Ability to simultaneously handle multiple priorities
• Ability to build strong customer relationships
• Ability to work within tight timeframes and meet strict deadlines
• Demonstrated ability to maintain confidential information
• Quickly troubleshoots and resolves problems
• Demonstrates excellent judgment and decision making skills
• Effective conflict management skills
• Effectively coaches and delivers constructive feedback
• Effective interpersonal skills
• Excellent collaboration and team building skills
• Demonstrated customer service skills
• Maintains composure under pressure
• Maintains a high degree of professionalism
• Performs work independently with minimal supervision
• Possesses flexibility to work in a fast paced, dynamic environment
• Proactively approaches responsibilities
• Promotes information sharing
• Strong verbal communication and listening skills
• Strong written and verbal communication skills

Licenses and Certifications

• Driver's License Required

Physical Demands

• Able to work in all weather conditions, i.e. excessive heat and/or cold
• Ability to work in adverse conditions that include, noise, confined spaces, and high elevations
• Ability to climb ladders and stairs
• Ability to work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces)
• Ability to work with, and in, the vicinity of high voltage and/or other high-energy systems
• Use personal vehicle(s), and be able to transport, store, and secure company laptops and other job-related equipment in vehicle. Acknowledge that reimbursement for use of personal vehicle is available through the company mileage procedure

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Must be able and willing to travel within Company service territory, as needed.
• Must work at field locations in all weather conditions.
• Must work unscheduled off-shift, nights, weekends, and holidays as needed for incident command/emergency response.
• Provide support on-call during off-hours via phone and/or in-person response.
• Respond to mutual aid requests as needed by traveling to other states outside the service territory for mutual aid support for extended periods of time.
• Sit or stand to use/operate computer and office equipment for the duration of the workday.
• The position may require local and out-of-town travel and representation of the Company with various internal and external stakeholders.