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Level 2 IT Service Desk Specialist - VIP Support, 24/7 Onsite

Kinetic ITCanberra, Australian Capital Territory🇦🇺AustraliaPosted 12 Oct 2026

Why This Role Stands Out

This role offers a fantastic opportunity to advance your IT career by providing critical support within a respected organization, gaining exposure to diverse technical challenges and VIP client interactions. You'll thrive here if you're a proactive problem-solver with a passion for delivering exceptional service and are looking for a dynamic, secure environment to develop your skills. Apply now to become an integral part of a dedicated team!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Canberra, Australian Capital Territory, Australia

Job Description

Kinetic IT is hiring an Associate Systems Engineer - Level 2 Support to provide on site IT support in a large, secure environment serving Federal Government services. The role is 100% onsite in Canberra, with opportunities to cover Sydney or Perth as needed.

You will handle incidents, guide VIP end users, and ensure service levels are met while maintaining a strong customer focus. NV2 clearance is required, and a 24/7 rotating shift is expected.

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