Engineering Manager - Customer Identity & Access Management (CIAM)

Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for an experienced Engineering Manager to build and lead our Customer Identity & Access Management (CIAM) engineering team in Hyderabad, India, within our Research & Development / Digital Platform Engineering organisation. In this role, you will lead a high-performing agile product team delivering secure, scalable CIAM capabilities in close collaboration with a Europe-based Technical Product Manager, architects, security experts, and business stakeholders, combining people leadership with engineering and operational excellence.

What you will do

• Build and lead the CIAM engineering team in Hyderabad, recruiting, coaching, and developing engineers, and creating a culture of ownership, trust, and continuous learning

• Drive agile product delivery, including sprint and release planning, backlog refinement, dependency management, and delivery forecasting

• Promote modern software engineering practices for secure, maintainable, and scalable SaaS platforms, including high standards for code quality, test automation, CI/CD, and architecture alignment

• Collaborate with architects and senior engineers on technical direction, solution design, and platform evolution

• Establish a “you build it, you run it” mindset for the CIAM platform, driving observability, monitoring, incident response, and continuous reliability improvements

• Ensure security, privacy, and compliance requirements are considered throughout the delivery lifecycle, working with Information Security, Legal, and Architecture stakeholders on secure authentication, authorization, and access control capabilities.

What you bring

• 8+ years of professional software engineering experience, including hands-on experience in modern software development environments

• 3+ years of experience leading, managing, or growing software engineering teams

• Experience with agile delivery methods and product-oriented software development

• Experience delivering or operating SaaS, cloud-native, or platform-based software products

• Good people leadership skills, including coaching, performance management, and capability development

• Good communication skills in English, with the ability to collaborate across cultures and time zones.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can’t wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.