Assistant Senior Program Manager

Recovery Model Duties

• Assistant Manager’s are expected to practice the Recovery Model in all interactions with Persons Served. Interactions and interventions with members should be so coached within the Recovery Model that an outside observer to Arundel Lodge should be able to recognize the core elements of the Recovery Model. These elements are non-linear and holistic, and emphasize hope, Persons Served responsibility, peer support, respect, empathy, non-stigmatizing language, empowerment, using individual’s strengths, and self-determination. Arundel Lodge provides initial and on-going training and support to Assistant Managers I concerning the Recovery Model and Assistant Managers I are evaluated on their use of the Recovery Model to perform their assigned job responsibilities.

Primary Responsibilities:

• A. Maintain familiarity with pertinent information for all individuals on assigned caseload, including but not limited to: Diagnosis, Psychiatric and Somatic history, Treatment Plans, Medications, needs
• B. Identify and assist Persons Served in the pursuit of individual goals:
• 1. Complete Person Centered Planning Functional Self Assessment in a thorough, timely, and professional manner
• 2. Participate in the development of a treatment plan (IRP) for each individual on assigned caseload.
• C. Assess persons served stage of change on an on-going basis and apply interventions appropriate to the stage.
• D. All responsibilities contained in the Rehabilitation Specialist job description for assigned caseloads and /or shifts. (See Rehabilitation Specialist job description)

During the Program Manager’s absence:

• A.Ensure that all work shifts are covered
• B.Maintain 24 hour emergency phone coverage
• C.Direct the activities of the team
• D.Review time sheets
• 1.Ensure accurate representation of hours worked and time off
• 2.Ensure approval for any overtime
• 3.Ensure correct math
• E.Conduct scheduled team meetings
• F.Take and distribute team meeting minutes
• G.Oversee the general functions of the staff
• H.Provide staff support as necessary
• III.Oversee condition of residences
• A.Coordinate operation’s requests
• B.Report unsafe or unfit conditions

Duties continued

• IV.Coordinate Persons Served somatic and psychiatric needs with Rehab Specialists, Day Program Counselors, Clinical Nurse Specialist, Primary Care Providers, pharmacy and when appropriate, the person served.
• V.Medication Monitoring
• A. Assistant Manger I consistently follow established protocol and procedure as defined and taught in medication monitoring credentialing.
• B. Assistant Manager I complete initial and re-credentialing process.
• C. Attention to detail in following the medication monitoring procedure and proactively communicating pertinent issues to the nurse and program manager cannot be over-emphasized.
• VI.Inspect Persons Served residential medication supply as agreed upon by the team
• VII.Assist with new Persons Served move-ins
• A.Attend referral, discharge and admission meetings
• B.Ensure preparation of residence
• C.Coordinate receipt of move-in kit

VIII.Crisis Intervention:

• A. Assistant Managers I identify early warning signs of psychiatric and physical decompensation and take appropriate action
• B. Assistant Manager I diffuse and address behavioral and/or psychiatric crisis to ensure the safety.
• C. Assistant Managers I are able to distinguish between stressors and exacerbation of mental illness.
• D. Assistant Managers I are able to identify and promote the use of several different kinds of coping mechanisms.
• IX.Assume other duties, responsibilities and special projects as assigned