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Senior Technical Support Engineer at Operations Management SaaS (French Speaking)

Grey Matter Recruitmentlondon, london🇬🇧United KingdomPosted 15 Sept 2026

Why This Role Stands Out

This hybrid role offers fantastic career growth within a reputable SaaS company, where you'll develop valuable technical skills like SQL and XML while solving complex customer challenges. If you're a fluent French speaker with a passion for technology and problem-solving, you'll thrive in this supportive environment with a competitive bonus. Apply now to join a dynamic team and make a real impact!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
london, london, United Kingdom
SQL

Job Description

Kickstart your tech career in SaaS, solving real customer challenges involving software, integrations, data and technical troubleshooting.


The Company

  • Established, successful B2B SaaS business
  • Cloud and on-prem software used by businesses worldwide
  • Great training, progression and supportive culture
  • Hybrid working + strong benefits
  • 10% bonus


The Role

  • Customer-facing technical role that goes well beyond a standard helpdesk
  • Troubleshoot software issues and solve real customer problems
  • Get hands-on with SQL, XML, integrations and data migrations
  • Work alongside technical teams on more complex issues


The Need

  • Fluent French speaker
  • Technical support, helpdesk or customer support experience
  • Bonus: SQL, XML, integrations, data migration, B2B SaaS or CRM


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