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Senior FM Application Support Analyst- NYC In person interview

IT First SourceNew York, NY🇺🇸United StatesPosted 10 Sept 2026

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
New York, NY, United States
Posted
Yesterday
SQLDerivativesFixed IncomeJiraServiceNowTriage

Job Description

This role is physically based in New York and requires attendance on-site in the office five days per week. Remote and hybrid working arrangements are not available in respect of this position.

Required Skill Set – New York

Key Technologies:

Murex MX.3 – L1/L2
EOD / DataMart Batch
ION Gateways
FIX / STP
eFX Triage
SQL / Sybase
Linux / UNIX
ITIL / ServiceNow
Required Capabilities

Murex MX.3
L1/L2 production support front-to-back (trade capture, pricing/valuation, confirmations, settlement); EOD & DataMart batch monitoring, job-restart and failure triage. Most NY intervention is on batch/job failures, frequently resolvable via structured restarts.
US Regulatory Batch Familiarity
TRACE / FINRA reporting, CUSIP↔FINRA symbol mapping, EOD regulatory processes.
ION
Gateway support for US credit workflows (Tradeweb US, Trumid, LTX); FIX-API post-trade feeds and STP into Murex.
eFX / Pre-Trade Awareness
Sufficient to triage Artemis / IDD / Broadway FX-pricing incidents in NY4 and escalate correctly.
Market Connectivity
First-line support for Bloomberg, MarketAxess, Markitwire.
Core Technical Skills
Linux/UNIX navigation, SQL (Sybase advantageous), FIX/log analysis; ServiceNow/JIRA incident and problem management (ITIL).
Product Breadth
FX, Fixed Income, Interest-Rate Derivatives, Credit Derivatives; commodities/carbon awareness given rising CCT demand.


Minimum years of experience
8-10 years

Certifications Needed :No

Top 3 responsibilities you would expect the Subcon to shoulder and execute
Good Communication
Client Connection
Technically Sound

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