Salesforce Product Manager

Senior-Level Salesforce Product Manager (Owner)

Location: Los Angeles CA (Hybrid Work)

Duration: 6 months contract

Century City, CA

The Role:

The Salesforce Product Manager is responsible for leading the end-to-end delivery of Salesforce solutions that support critical operations across the client. This role manages a blended agile team consisting of one to two internal Salesforce Administrators and one internal Developer, alongside an external consulting engagement comprised of up to three Developers, a Solution Architect, a Business Analyst, and a Change Management lead. The Salesforce Product Manager is accountable for the performance, alignment, and delivery output of this full team.
This is a high-visibility position sitting at the intersection of client's business operations and technology delivery. The ideal candidate brings hands-on Salesforce delivery experience, proven agile leadership, and the interpersonal credibility to manage both internal stakeholders and an external consulting partner simultaneously. This person must be an excellent communicator, equally effective with engineers, business leaders, and executive audiences.

Responsibilities:

• Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process
• Understand the client's strategic direction and apply it to project team specific outcomes
• Act as Scrum Master or Agile Coach
• Be the functional and subject matter authority for the solution being developed
• Work with the client group to define the product by identifying requirements and thinking critically about what will make it successful; ensure user stories effectively communicate the client group's requirements and are easily consumed by software development teams
• Collaborate with engineering teams to define and validate the technical approach, strategy, and deliverables for the project
• Estimate effort at varying levels (e.g. high level, work package level) and using various techniques
• Proactively handle issues and mitigate risk
• Build client knowledge and credibility quickly
• Lead, facilitate, and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes
• Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns

Required Capabilities:

• Bachelor's Degree or equivalent industry experience
• 6+ years of experience in Agile Software delivery as a Project, Product, or Program Manager, preferably leading Salesforce solutions
• Experience in all phases of product, software, and testing lifecycles
• Demonstrated strong knowledge in software delivery: Agile, Scrum, Kanban, SAFe, XP, and Lean
• Experience leading remote teams
• Broad industry experience
• Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs
• Adaptable self-starter who is skilled at creating structure in ambiguous environments
• Skilled in employing strong investigative, analytical, and interpersonal communication skills, with the ability to work independently or as part of a team
• Strong leadership skills, including a history of growing leadership responsibility and career growth in process improvement
• Excellent verbal and written communication skills with audiences of all levels
• Ability to actively identify risks and drive action to mitigate and resolve issues
• Aptitude for embracing challenging situations and solving complex problems
• Strong organizational skills and the capability to interpret and handle a vast array of information
• Strong problem-solving and leadership skills with the ability to speak to cross Cloud functionally in a fast-paced and rapidly changing work environment
• Demonstrated skills in helping negotiate priorities and resolving conflicts among project stakeholders
• A background in large integration projects with multiple 3rd party systems
• Experience delivering multi-cloud Salesforce projects required
• Salesforce Certified Admin or other Salesforce certifications (highly preferred)
• Prior consulting experience (highly preferred but not required)

If you're interested in above role please send me your updated resume to