Why This Role Stands Out
This hybrid Application Engineer role offers a fantastic opportunity to leverage your technical expertise in a dynamic sales environment, fostering growth and innovation within a respected company. You'll thrive here if you're a customer-focused engineer eager to expand your product knowledge and provide critical technical support, contributing directly to client success and company expansion. Apply today to join a team that values excellence and customer satisfaction!
Quick Overview
Job Description
Summary
Utilizes sales and technical capabilities to grow Crane business within an assigned market.
Duties and Responsibilities
- Demonstrates and promotes Crane's core values (Act with Integrity and Respect, Foster Teamwork, Focus on the Customer, Strive for Excellence and Innovation, Project Passion and Energy and Have Fun).
- Develops and maintains the product and application knowledge necessary to service internal and external customers within the assigned market.
- Supports and keeps sales and management staff informed of major projects; assists office and warehouse staff with application and product information.
- Provides customer and employee product training and sales call technical support.
- Provides technical sales and marketing support to Crane customers and staff.
- Provides the highest quality quotations possible for the specific application as outlined by the customer or Account Manager.
- Accurately prices, verifies contractual obligations, internal costs, agency sales and stock/drop-shipments.
- Develops the product and application knowledge necessary to service the needs of our customers and sales staff.
- Assists in planning and participates in trade shows as needed
- May perform other duties as assigned.
Job Specifications
- Bachelor's degree in a related engineering field preferred.
- Minimum of one-year related experience and/or training; or equivalent combination of education and experience.
- An engineering professional with appropriate industry/educational experience.
- A customer-service focused individual that successfully responds to technical and non-technical customer and employee inquiries.
- An ability to handle a varied and fast-paced workload to meet customer requirements for projects.
- A well-organized and self-directed team player.
- Ability to work with various computer programs including vendor-based software.
Working Conditions
Work is generally performed in a typical office environment. The employee is occasionally required to work within the service area which requires personal protective equipment such as eye and foot protection.
Disclaimer
The information on this description has been designed to indicate the general nature and level of work performed by an employee within this job. It is not designed to contain or be interpreted as an all-inclusive list of all duties, responsibilities and qualifications required of employees assigned to this job. This description is not a contract for employment and the content may be changed at any time.
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