Epic EHR Implementation Analyst

About the Role

• Plan, configure, test, and support Epic EHR implementations.
• Work closely with clinical, administrative, and IT teams to improve workflows and system adoption.
• Support data migration, testing, go-live activities, and ongoing optimization.

Key Responsibilities

• Epic System Implementation: Participate in planning, design, configuration, and deployment of Epic modules based on clinical and operational requirements.
• Workflow Analysis & Optimization: Analyze current healthcare workflows, identify gaps or inefficiencies, and recommend improvements within Epic.
• Configuration & Build: Configure Epic applications and settings to align with departmental needs and organizational standards.
• Data Migration & Validation: Assist with data conversion, migration, and validation activities to ensure accuracy and integrity of patient and operational data.
• Testing & Quality Assurance: Develop and execute test plans, scripts, and UAT scenarios; identify and resolve defects before go-live.
• Training & End-User Support: Provide training materials, user guidance, and hands-on support during implementation and post go-live stabilization.
• Issue Resolution & Support : Troubleshoot application issues, monitor system performance, and coordinate with Epic support teams or vendors as needed.
• Compliance & Security: Ensure Epic configurations and processes comply with HIPAA and healthcare data privacy/security regulations.
• Project Coordination: Track implementation tasks, maintain status updates, and communicate progress and risks to stakeholders.
• Continuous Improvement: Identify opportunities for system enhancements, workflow optimization, and adoption of new Epic features or updates.

Required Qualifications

• Bachelor s degree in Healthcare Informatics, Computer Science, Information Technology, Computer Engineering, or a related field.
• 2+ years of hands-on experience with Epic EHR systems in implementation, configuration, or support roles.
• Epic certification in a relevant module (e.g., Ambulatory, Inpatient, Beaker, Revenue Cycle) or willingness to obtain certification within 6 months of hire.
• Strong understanding of healthcare workflows and clinical operations.
• Experience with testing/UAT, go-live support, and issue troubleshooting.
• Excellent analytical, communication, and stakeholder management skills.

Preferred Qualifications

• Prior experience in a hospital or healthcare IT environment.
• Knowledge of SQL, reporting tools, or data analysis.
• Additional healthcare IT certifications (e.g., HIT, informatics-related certifications).

Key Skills

• Epic EHR configuration and support
• Workflow analysis and process improvement
• Data migration and validation
• Testing/UAT and quality assurance
• Training and documentation
• Problem-solving and troubleshooting
• HIPAA and healthcare compliance awareness