Service Engineer

Service Engineer

• Location: Clients' domestic pools, commercial pools
• Head quarters: Seale GU10 1LD
• Reports to: Service Director
• Supervisory responsibility for: Sub-contractors, Junior engineers & apprentices
• Normal Hours of work: Mon – Fri 0730-1700

Job overview

This is a varied, hands-on role working at customers' homes and other sites, as well as occasionally at our own premises. You'll work independently and alongside colleagues and subcontractors, carrying out servicing, maintenance, fault-finding and repairs on swimming pools, spas and associated equipment.

The role is physically active and will involve lifting and moving equipment and materials.

The role is based within a 30-mile radius of our offices in Seale and therefore candidates will need to reside within this area.

Service Engineers are often remote working from a company vehicle often starting or ending their day from home.

Employees may be required to work at domestic, commercial and other sites where children and vulnerable adults may be present and therefore employees are required to comply with site safeguarding requirements.

Key Responsibilities

• Servicing, maintaining and fault-finding swimming pools, spas and associated equipment.
• Water testing, chemical treatment and maintaining good water quality.
• Pool filtration, pumps, heating and circulation systems.
• Plumbing and pipework installation and repairs, including ABS, PVC and some copper.
• Seasonal pool opening, closing, winterisation and routine maintenance.
• Indoor pool environmental systems and associated equipment.
• Leak detection and repair.
• Pool lining work, including the removal and installation of vinyl liners.
• General repairs, maintenance and occasional work on saunas and steam rooms.
• Safe use of tools, machinery and pool chemicals.
• Maintaining van stock, tools and equipment and assisting with deliveries when required.
• Carry out any reasonable additional task which a senior or manager asks you to do which benefits the organisation.

Skills and qualifications

• Full driving licence
• Hold or be willing to work towards holding the Tn ISPE qualification
• A – Level or similar (BTEC/NATD)
• Safety-conscious, particularly when working with chemicals, tools and equipment.
• Well organised and able to maintain a high standard of work.
• A good communicator who is comfortable dealing professionally with customers and explaining technical issues clearly.
• Keen to learn and develop their skills through on-the-job and formal training.
• Hands on experience of basic hand tools
• Experienced in plumbing, electrical, mechanical engineering, maintenance or a similar trade.
• History or experience of water chemistry, filtration or heating.
• DBS checked
• Health and safety qualifications
• COSHH training or experience