Associate IT System Administrator

About the Role:
As an IT System Administrator, you will keep Dragos's systems, networks, and end-user environments secure, available, and well-documented. You will work directly with  The IT team to maintain infrastructure, support employees, and improve how IT operates. The role is hybrid. You will work on-site in Maryland a few days each week and remotely the rest. 

Responsibilities: 

• Install, configure, and maintain servers, workstations, and network equipment across Windows, Linux, and virtualized environments
• Administer Microsoft 365, Entra ID, Active Directory, Group Policy, and user access 
• Monitor system performance, availability, and capacity, and resolve issues quickly 
• Manage patching and vulnerability remediation across systems and endpoints
• Maintain backup, disaster recovery, and business continuity processes, and test them on a regular schedule 
• Provide Tier 2 and Tier 3 support for hardware, software, and network issues 
• Handle employee onboarding and offboarding, including accounts, equipment, and permissions 
• Enforce security controls such as endpoint protection, MFA, and least-privilege access, in line with Dragos security policy 
• Document systems, configurations, and procedures accurately 
• Track IT assets, licenses, and vendor relationships 
• Automate routine tasks where it saves time and reduces error 

Qualifications: 

• 1-3 years of experience in systems administration or a similar IT role
• Strong working knowledge of Windows Server and Active Directory 
• Hands-on experience administering Microsoft 365 (Exchange Online, Teams, SharePoint, Intune) 
• Solid networking fundamentals: TCP/IP, DNS, DHCP, VPN, and firewalls 
• Experience with virtualization (VMware or Hyper-V) and backup solutions 
• Strong troubleshooting skills and the ability to work independently 
• Direct, clear communication and a service-oriented approach to supporting users 
• Ability to work on-site in Maryland several days each week 
• Bachelor's degree in IT, computer science, or equivalent experience
• Certifications such as CompTIA Security+, Microsoft MS-102 or AZ-104, or MCSA/MCSE, preferred
• Scripting experience in PowerShell, Python, or Bash, preferred
• Linux administration and cloud platform experience (Azure or AWS) preferred
• Familiarity with ITIL, SOC 2, NIST, or similar frameworks, preferred
• Interest in OT/ICS or critical infrastructure security 

Compensation: 

• Salary: $68,000

• Competitive Equity Package  

• Comprehensive Benefits Plan 

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