Control Systems Technician

Control Systems Technicians are responsible for remotely supporting Control Logic on all aspects of the Integrated Rig Control Cabin, Power House, HMI's, PLC software and associated electrical systems. These technicians will also heavily interact with field service technicians and third parties to provide OEM support. Highly technical and analytical individuals will excel in this position. Advanced troubleshooting skills are required. The technician is expected to resolve routine issues and log all cases into a tracking system. Technicians will manage the issue from beginning to end, working with other departments, until resolution. This is a rotational 12-hour shift position in the support center, 7 days on/7 days off.

Remotely install, service and repair control systems and integrated components. Train customers and other employees on use and functions of control systems Perform detailed inspections and provide repair recommendations Document and report any changes to technical functionality or specifications Work directly with engineering to develop new products and resolve existing engineering issues Rotational on-call point of escalation Follow and enforce established management of change processes

Rigline 24/7 is comprised of highly skilled and technically trained personnel who understand our products and services. We support our capital rig equipment, technology solutions, and services. The team operates around the clock and supports our global customer base from Houston, Texas.

• Assist internal and external customers with troubleshooting of Rig Equipment control systems.
• Expeditiously work to troubleshoot and resolve downtime and major events, acting as liaison between the field and internal departments until event resolution is achieved.
• Understand rig network protocols and remote access rig systems to troubleshoot, diagnose and resolve issues.
• Work to achieve remote resolution to minimize impact of failures and reduce customer downtime.
• Gather and collect critical relative information pertaining to Rig Equipment control system failures to help improve operation/maintenance processes and procedures.
• Create cases in the case tracking system for all Rig Equipment control system issues.
• Resolve problems by clarifying issues through researching and exploring solutions and escalating unresolved problems while providing superior customer service.
• Perform monthly health checks and fix issues with the Historian system.
• Pull and review alarm history for troubleshooting.
• Troubleshoot PLC code, control system, and network communication issues.
• Support and troubleshoot control system servers (HMI, VMs, SQL, Historian, VantagePoint, ViewSE)
• Fix equipment issues and data flow problems between PLCs and devices.
• Install control system code patches and updates.
• Configure rig network devices (e.g., ETAP, D77D)
• Assist Engineering with technical tasks as needed.
• Support and troubleshoot SmartROS system.
• Work with field technicians on server, HMI, IPC imaging, and network setup.
• Help implement new systems and technologies.
• Handle escalations related to rig equipment, RigCLOUD, and performance tools.

• 1- 2 years electrical experience
• Proven ability to work safely Interpersonal skills, ability to work with customers
• Excellent documentation skills
• Advanced understanding of electrical systems and wiring
• Ability to read electrical schematics and ladder diagrams
• Experience viewing and editing PLC programs
• Basic understanding of VFDs and SCRs
• Basic understanding of generator controls
• Familiarity with popular HMI systems
• Ability to use diagnostic equipment such as: digital multimeter, ammeter, megger, circuit tracer, and oscilloscopes.
• Must be able to travel
• Must be able to work rotational shifts
• Advanced understanding of generator controls
• Prior upstream O&G experience, especially with mud pumps and draw works
• Experience with HVAC systems
• Experience with configuration and imaging of severs or virtual machines
• Familiarity with popular fieldbus standards, especially Modbus and Profibus
• Familiarity with EtherNet/IP, OPC, or other process control communications protocols
• Experience troubleshooting fiber-optic communications
• Experience troubleshooting AB Centerline or Eaton Cutler Hammer MCC Lineups
• Experience with AB/Siemens/Omron technology Rockwell Logix Maintainer
• Certified Comp TIA A+ or Network+
• Certification CCENT
• Certified Position may require occasional travel
• Position requires working in field for training
• Position is operations oriented, and may require being on-call Position may require working overnights and holidays