SAP Professional Services Consultant

Job Title: SAP Consultant

Location: 100% Remote, USA

Contract

The key requirement is strong, hands-on expertise in the SAP Professional Services module. We are specifically looking for someone at a senior executive/leadership level who can work closely with Virtusa leadership on the following:

• Evaluate and provide expert guidance on an RFP response
• Provide L1/L2 support for a large-scale SAP Professional Services implementation
• Bring deep experience from large, complex SAP implementations
• Act as a senior SME/advisor to Virtusa leadership and project teams
• Help assess solution approach, implementation risks, processes, and overall delivery strategy.

Job Description:

        * Currently we are thinking that would be a 20 member team.

                  - A couple of people onsite in Iselin, NJ

                  - Rest offshore (say 18 people) preferably Hyderabad, as our SAP practice is based out of Hyderabad. If not then alternatively Chennai

        * Critical / Main skills

                  - Expertise in SAP S/4HANA Cloud Public Edition – Professional Services (Vertical).

                    Please note that this is not working with SAP professional services organization.

                    SAP has an Industry Vertical Module for "Professional Services Industry," such as Tax & Audit firms (e.g., KPMG, EY, Deloitte, among others). (Industry verticals include Banking, Telecom, Professional Services Firms etc.)

                  - Preferably experience in SAP Support too

Skills and Experience

• 8 - 10 years of SAP experience, with strong hands-on expertise in SAP S/4HANA Cloud Public Edition – Professional Services.
• Strong knowledge of Professional Services business processes, including project planning, staffing, resource management, time recording, expense management, project billing, revenue recognition, and project financials.
• Experience configuring and implementing Project Control, Project Billing, Resource Management, Time Management, and Professional Services processes in S/4HANA Public Cloud.
• Good understanding of end-to-end integration with Finance, Controlling, Sales, Procurement etc...
• Experience with SAP Fiori, SAP Best Practices, CBC/Configuration Activities, and Fit-to-Standard implementation methodology in a Public Cloud environment.
• Knowledge of SAP Cloud ALM, APIs, OData services, integration scenarios, and extensibility options relevant to Professional Services.
• Strong understanding of Public Cloud clean-core principles, including key-user, developer, and side-by-side extensibility, with experience working in SAP Activate-based implementations.

Responsibilities

• Provide L2/L3 functional support for S/4HANA Public Cloud Professional Services, ensuring timely resolution of incidents, service requests and business-critical issues within agreed SLAs.
• Analyze and troubleshoot issues across project planning, resource management, time and expense, project accounting, billing, revenue recognition and project reporting.
• Perform root-cause analysis for recurring and complex production issues and drive permanent corrective actions to minimize repeat incidents.
• Investigate and resolve integration issues across FI/CO, SD, Procurement and external systems, including analysis of APIs, OData services, interfaces, and application logs.
• Manage configuration changes, minor enhancements, SAP Public Cloud releases, change requests, following established AMS change and release management processes.
• Use SAP Cloud ALM, Fiori, monitoring and diagnostic capabilities to proactively identify application issues, monitor service health and support continuous improvement.
• Maintain knowledge documentation, known-error records, support procedures and operational reporting and collaborate with SAP, business, and technical teams to improve application stability and user experience.