Service Technician I

Service Technician I | Florissant, MO, United States | On-site

We are hiring for a world-leading provider of integrated security solutions, dedicated to protecting and optimizing businesses globally. This organization is committed to client success and innovation, employing thousands of dedicated professionals across numerous countries. They are seeking an experienced Service Technician to join their dynamic team and contribute to their mission of making the world a safer place.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications through a digital change control tracking system.
• Conduct pre-deployment end-to-end testing of all upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Experience with network communications and IP addressing.
• Strong written and verbal communication skills.
• Excellent problem-solving and analytical skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401K with a company match.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!