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Mainframe Production Support

TECHINFO SERVICES INCCharlotte, NC🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationCharlotte, NC, United States
ConfluenceKanbanJira

Job description

Position: Senior Systems Operations Engineer – Mainframe CA7
Location: Irving, TX; West Des Moines, IA; Charlotte, NC; Minneapolis, MN
Experience: 5+ Years

Key Responsibilities & Skills:
5+ years of hands-on experience in Broadcom CA7 job scheduling and Mainframe production support.
Strong expertise in z/OS, JCL, batch processing, job dependencies, abend resolution, restarts, and recovery.
Experience in incident, problem, and change management using ServiceNow.
Knowledge of Jira/Kanban, Confluence, and enterprise production operations.
Experience in batch monitoring, troubleshooting, scheduling changes, and production recovery.
Support BCP/DR activities and participate in 24x7 on-call rotations.
Strong troubleshooting, communication, and documentation skills.
Preferred: Ansible Tower, automation scripting, RHEL, Kubernetes/OpenShift, and SRE practices.

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