Technology & Process Improvement Intern Summer 2027

Job Description Job Description

You chart the course; we help you lift off. At YHB, we are not limited by small-firm constraints or stuck in a big-firm mentality. Our culture is built on relationships between our teams and our clients. We hire people who want to take ownership of their careers while providing them with the tools and support to succeed.

As an intern with YHB's internal Information Technology team, you will work on projects at the intersection of technology, data, business processes, and people. This is not a traditional IT internship focused only on technical support. You will help us analyze information, improve workflows, support business systems and technology projects, develop resources for employees, and find better ways to get work done.

You may work with people across IT, Finance, and other areas of the firm, giving you exposure to both the technical and business sides of how technology is implemented and used in an organization.

What You'll Do

Data, Reporting & Analysis

• Clean, organize, validate, and analyze information from technology and business systems.
• Help create reports, dashboards, metrics, and other tools that make information easier to understand and use.
• Summarize findings and help translate data into practical recommendations.

Process & Business Systems Improvement

• Review and document existing processes and workflows.
• Identify manual, repetitive, or inefficient steps and explore ways to simplify or automate.
• Assist with system implementations, enhancements, testing, and data-cleanup projects.
• Help research solutions and evaluate how technology could improve an existing business process.

Project, Change & Communication Support

• Support technology rollouts, system migrations, and other cross-functional projects.
• Help coordinate project information, testing, documentation, and follow-up activities.
• Develop procedures, user guides, training materials, and other resources that help employees adopt new technology or processes.
• Help turn complex information into clear communications for different audiences.

Technology Operations

• Assist with structured cleanup and maintenance of technology records, including directories, security groups, inventories, and system data.
• Support laptop configuration, testing, inventory, and deployment as needed.
• Perform quality checks to help ensure technology and information are accurate and ready for use.

What We're Looking For

• A student pursuing a degree in information technology, management information systems, data or business analytics, business, computer science, project management, or another related field.
• Strong analytical, organizational, and problem-solving skills.
• Comfort working with Microsoft Excel and an interest in data, reporting, technology, or process improvement.
• Attention to detail and the ability to work accurately with information and datasets.
• Clear written and verbal communication skills.
• Curiosity about how technology, data, and good processes can make an organization more effective.
• Ability to handle confidential information responsibly and work both independently and collaboratively.
• Experience with Power BI, SQL, scripting, automation tools, project management tools, or IT administration is helpful but not required.

What You'll Gain

• Hands-on experience working on real technology and business improvement projects.
• Exposure to data analysis, business systems, project management, process improvement, technology deployment, and change management.
• Experience working with teams across a 300+ person professional services organization.
• Opportunities to contribute to projects with visible impact on how employees work.
• Mentoring and experience in a collaborative, relationship-focused organization.