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Service Technician I

Securitas TechnologyColumbia, CT🇺🇸United States

Why this role stands out

As a Service Technician I with Securitas Technology, you'll gain invaluable experience troubleshooting and maintaining cutting-edge security systems, offering significant opportunities for professional growth within a globally recognized leader. This role is perfect for detail-oriented individuals who thrive on problem-solving and enjoy direct client interaction. You will be joining a company dedicated to making the world safer, contributing directly to their mission and client success.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationColumbia, CT, United States

Job description

Service Technician I | Columbia, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses of all sizes across the globe. With a strong commitment to client experience and a focus on innovation, this organization leverages its expertise and technology to deliver unparalleled safety and security. They are known for their comprehensive portfolio of systems and services, serving a wide range of clients with integrity and vigilance.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application issues, working both individually and as part of a team.
  • Execute preventative maintenance tasks to maximize application availability and identify system faults.
  • Perform routine configuration changes, including user permissions and application settings.
  • Document all system modifications using a digital change control tracking system.
  • Conduct pre-deployment end-to-end testing of upgrades and major modifications.

What You'll Need

  • High School diploma or equivalent.
  • Experience installing and troubleshooting low voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Working knowledge of network communications and IP addressing.
  • Strong written and verbal communication skills.
  • Excellent problem-solving and analytical skills.

What's On Offer

  • Paid company training.
  • Comprehensive medical, dental, vision, and life insurance.
  • 401K with a 60% match up to 6% of salary.
  • Paid vacation, holiday, and sick time.
  • Company vehicle, laptop, and cell phone provided.

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