Service Technician I

Service Technician I | Columbia, CT, United States | On-site This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses of all sizes across the globe. With a strong commitment to client experience and a focus on innovation, this organization leverages its expertise and technology to deliver unparalleled safety and security. They are known for their comprehensive portfolio of systems and services, serving a wide range of clients with integrity and vigilance. The Role • Respond to trouble tickets to ensure application uptime and system performance. • Diagnose and resolve application issues, working both individually and as part of a team. • Execute preventative maintenance tasks to maximize application availability and identify system faults. • Perform routine configuration changes, including user permissions and application settings. • Document all system modifications using a digital change control tracking system. • Conduct pre-deployment end-to-end testing of upgrades and major modifications. What You'll Need • High School diploma or equivalent. • Experience installing and troubleshooting low voltage equipment. • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms. • Working knowledge of network communications and IP addressing. • Strong written and verbal communication skills. • Excellent problem-solving and analytical skills. What's On Offer • Paid company training. • Comprehensive medical, dental, vision, and life insurance. • 401K with a 60% match up to 6% of salary. • Paid vacation, holiday, and sick time. • Company vehicle, laptop, and cell phone provided. Apply via Haystack today!