Salesforce Administrator

We are working with a growing organisation seeking a Salesforce Administrator to join their technology team. This is a great opportunity to play a key role in maintaining and enhancing a complex, multi-cloud Salesforce environment, supporting business-critical systems and driving continuous improvement.

The Role

You'll be responsible for the day-to-day administration, support, and optimisation of a heavily customised Salesforce platform. Working closely with internal stakeholders and technical teams, you'll deliver improvements across Sales, Service, and Marketing Cloud while promoting best practices and increasing user adoption.

Key Responsibilities

• Manage and maintain a highly customised Salesforce org, ensuring performance and stability
• Configure and enhance objects, fields, workflows, validation rules, and flows
• Support integrations and third-party applications
• Improve user experience through UI, page layout, and Lightning enhancements
• Drive adoption of standard Salesforce functionality and best practices
• Support Sales Cloud, Service Cloud, and Marketing Cloud capabilities
• Provide user support, training, and troubleshooting
• Develop reports, dashboards, and actionable insights
• Collaborate with stakeholders to gather requirements and deliver solutions
• Maintain documentation and contribute to continuous improvement initiatives

About You

• Proven experience as a Salesforce Administrator in a complex environment
• Hands-on experience with Sales Cloud and Service Cloud (Marketing Cloud beneficial)
• Strong skills in Salesforce automation tools (Flow, Workflow Rules)
• Salesforce Administrator certification (minimum)
• Experience managing integrations and AppExchange solutions advantageous
• Understanding of data management, migration, and governance
• Strong problem-solving skills and attention to detail
• Excellent communication skills and ability to work collaboratively