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Delivery Manager with Healthcare Payer and TriZetto FACETS platform

Info Dinamica IncSeattle, WA🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationSeattle, WA, United States
SAFeStakeholder ManagementPMPStrategic PlanningWaterfallJiraAgile

Job description

Role: Delivery Manager with Healthcare Payer and TriZetto FACETS platform
Location: Seattle, WA (Onsite)
Job Type: Contract
About the Role:
  • Client is seeking a seasoned Delivery Manager with deep Healthcare Payer expertise and strong experience in the TriZetto FACETS platform to lead large-scale delivery portfolios spanning application development, production operations, maintenance, modernization, and support services.
  • The ideal candidate will have a proven track record of managing outcome-based and SLA-driven engagements, leading cross-functional delivery teams, driving operational excellence, and building strong client relationships.
  • This role requires strategic leadership, delivery governance, financial oversight, stakeholder management, and the ability to transform complex business requirements into successful technology outcomes.
Key Competencies:
  • Delivery & Portfolio Management
  • Healthcare Payer Leadership
  • FACETS Platform Expertise
  • Operational Excellence
  • Managed Services Delivery
  • SLA & Outcome-Based Engagement Management
  • Financial & Resource Management
  • Executive Stakeholder Management
  • Risk & Escalation Management
  • Strategic Planning & Transformation
  • Client Relationship Management
  • Team Leadership & Talent Development
Experience:
  • 15+ years of IT industry experience.
  • Extensive experience managing large-scale delivery portfolios in Healthcare Payer organizations.
  • Proven experience leading development, maintenance, production support, and managed services engagements.
  • Demonstrated success managing multi-million-dollar programs and complex enterprise initiatives.
  • Experience leading large distributed teams across multiple locations and time zones.
Required Skills:
  • Healthcare Payer & FACETS Expertise
  • Strong Healthcare Payer domain expertise.
  • Hands-on experience with the TriZetto FACETS platform and core payer operations.
  • Solid Understanding Of
  • Claims Processing
  • Membership & Enrollment
  • Billing & Premium Management
  • Provider Management
  • Network Management
  • Experience Managing
  • Application Development Programs
  • Production Support Services
  • AMS and Managed Services Engagements
  • FACETS Implementation & Upgrade Programs
  • Digital Transformation Initiatives
Leadership & Delivery Skills:
  • Strong client relationship and stakeholder management skills.
  • Experience managing outcome-based and SLA-driven service delivery models.
  • Expertise in delivery governance, operational excellence, financial management, and portfolio management.
  • Excellent communication, leadership, negotiation, and executive presentation skills.
  • Experience with Agile, Waterfall, and Hybrid delivery methodologies.
Preferred:
  • PMP, PgMP, SAFe, or equivalent project/program management certifications.
  • ITIL certification and managed services experience.
  • Experience driving healthcare transformation and modernization initiatives.
  • Familiarity with tools such as Jira, Azure DevOps, ServiceNow, and reporting platforms.

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