Quick overview
SeniorityMid Senior
Work modeOn Site
LocationSeattle, WA, United States
SAFeStakeholder ManagementPMPStrategic PlanningWaterfallJiraAgile
Job description
Role: Delivery Manager with Healthcare Payer and TriZetto FACETS platform
Location: Seattle, WA (Onsite)
Job Type: Contract
About the Role:
- Client is seeking a seasoned Delivery Manager with deep Healthcare Payer expertise and strong experience in the TriZetto FACETS platform to lead large-scale delivery portfolios spanning application development, production operations, maintenance, modernization, and support services.
- The ideal candidate will have a proven track record of managing outcome-based and SLA-driven engagements, leading cross-functional delivery teams, driving operational excellence, and building strong client relationships.
- This role requires strategic leadership, delivery governance, financial oversight, stakeholder management, and the ability to transform complex business requirements into successful technology outcomes.
Key Competencies:
- Delivery & Portfolio Management
- Healthcare Payer Leadership
- FACETS Platform Expertise
- Operational Excellence
- Managed Services Delivery
- SLA & Outcome-Based Engagement Management
- Financial & Resource Management
- Executive Stakeholder Management
- Risk & Escalation Management
- Strategic Planning & Transformation
- Client Relationship Management
- Team Leadership & Talent Development
Experience:
- 15+ years of IT industry experience.
- Extensive experience managing large-scale delivery portfolios in Healthcare Payer organizations.
- Proven experience leading development, maintenance, production support, and managed services engagements.
- Demonstrated success managing multi-million-dollar programs and complex enterprise initiatives.
- Experience leading large distributed teams across multiple locations and time zones.
Required Skills:
- Healthcare Payer & FACETS Expertise
- Strong Healthcare Payer domain expertise.
- Hands-on experience with the TriZetto FACETS platform and core payer operations.
- Solid Understanding Of
- Claims Processing
- Membership & Enrollment
- Billing & Premium Management
- Provider Management
- Network Management
- Experience Managing
- Application Development Programs
- Production Support Services
- AMS and Managed Services Engagements
- FACETS Implementation & Upgrade Programs
- Digital Transformation Initiatives
Leadership & Delivery Skills:
- Strong client relationship and stakeholder management skills.
- Experience managing outcome-based and SLA-driven service delivery models.
- Expertise in delivery governance, operational excellence, financial management, and portfolio management.
- Excellent communication, leadership, negotiation, and executive presentation skills.
- Experience with Agile, Waterfall, and Hybrid delivery methodologies.
Preferred:
- PMP, PgMP, SAFe, or equivalent project/program management certifications.
- ITIL certification and managed services experience.
- Experience driving healthcare transformation and modernization initiatives.
- Familiarity with tools such as Jira, Azure DevOps, ServiceNow, and reporting platforms.
Similar jobs
- JO
Delivery AssistantRecently posted
Jobtome · Isle, MN · On-site 🇺🇸
Logistics$18/hr - JO
Parcel Delivery HelperRecently posted
Jobtome · Lago Vista, TX · On-site 🇺🇸
Logistics$21/hr - UP

Seasonal Package Delivery Support DriverRecently posted
United Parcel Service · Trenton, NJ · On-site 🇺🇸
Logistics$23/hr - UP

Seasonal Support Driver - Sign-On BonusRecently posted
United Parcel Service · Zelienople, PA · On-site 🇺🇸
Logistics$23/hr - UP

Seasonal Package Delivery Support DriverRecently posted
United Parcel Service · Fishersville, VA · On-site 🇺🇸
Logistics$23/hr - UP

Package Delivery HelperRecently posted
United Parcel Service · Tewksbury, MA · On-site 🇺🇸
Logistics$21/hr - UP

Package Delivery HelperRecently posted
United Parcel Service · Brattleboro, VT · On-site 🇺🇸
Logistics$21/hr - UP

Seasonal Package Delivery Support DriverRecently posted
United Parcel Service · Milwaukee, WI · On-site 🇺🇸
Logistics$23/hr - JO
Package Delivery HelperRecently posted
Jobtome · Hunker, PA · On-site 🇺🇸
Logistics$18/hr - UP

Seasonal Parcel Delivery Support DriverRecently posted
United Parcel Service · Baker City, OR · On-site 🇺🇸
Logistics$23/hr - JO
Package Delivery HelperRecently posted
Jobtome · Owatonna, MN · On-site 🇺🇸
Logistics$21/hr - UP

Delivery AssistantRecently posted
United Parcel Service · Buxton, ME · On-site 🇺🇸
Logistics$21/hr