Client Benefits Administrator

Client Benefits Administrator | Bristol, United Kingdom | Hybrid

We're hiring on behalf of a leading global professional services firm known for its commitment to building better workplaces and fostering employee growth. This organization is recognized for its innovative approach to employee benefits and its people-first culture.

The Role

• Manage the administration of flexible benefits platforms, acting as a key support for clients.
• Handle client inquiries via email, online chat, and phone, ensuring timely and professional responses.
• Maintain and validate client data with a high degree of accuracy and compliance.
• Collaborate closely with clients, internal teams, and external providers to ensure exceptional service delivery.
• Follow established processes to manage workload effectively and meet client deadlines.
• Contribute to the smooth operation of flexible benefit schemes, enhancing client and employee experiences.

What You'll Need

• A good standard of education, including Maths and English.
• Proficiency in Microsoft Excel and the ability to quickly learn new systems.
• A proven track record of accuracy and strong attention to detail.
• Experience in providing excellent client service, ideally within the UK employee benefits sector.
• Strong communication skills and the ability to manage multiple tasks concurrently.
• Previous experience with flexible benefits administration or in related areas like Group Risk, Healthcare, or Pensions is advantageous.

What's On Offer

• A competitive salary and exciting career development opportunities within a reputable organization.
• Comprehensive benefits package including a minimum of 25 days holiday plus bank holidays, with options to buy more.
• Generous pension scheme with employer contributions and life insurance coverage.
• Support for professional growth and a collaborative team environment.
• Access to a wide array of additional benefits such as discounted gym memberships, season ticket loans, and volunteering days.

Apply via Haystack today!