Business Development Manager

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.

Why you will love this opportunity as a Business Development Manager at Civica

We are seeking a Business Development Manager to join our Education business and help schools, Multi-Academy Trusts, colleges and universities transform the way they manage and deliver essential services.

In this role, you’ll take ownership of an established account base and a defined UK territory, with responsibility for identifying and securing new business opportunities within those accounts. You’ll build strong relationships with key stakeholders, uncover additional needs and expand Civica’s footprint by positioning our Cashless, Catering Management, College Management and Operations Management solutions.

This is a new business-focused role for someone who enjoys opening opportunities, navigating multiple stakeholders and managing the full sales cycle from initial engagement through to close. You’ll manage a varied pipeline, prioritise the strongest opportunities and create clear close plans that maintain momentum throughout the sales process.

Key Responsibilities

• Drive new business growth and expand existing relationships across a portfolio of Education customers within a defined UK territory.
• Build and maintain trusted relationships with senior stakeholders across schools, MATs, colleges and universities, positioning Civica's solutions to meet strategic objectives.
• Manage the full sales cycle from prospecting and opportunity creation through to negotiation, close and account growth.
• Develop and execute effective account and territory plans to build pipeline, prioritise opportunities and maximise revenue.
• Maintain accurate forecasting, pipeline management and close plans within Salesforce, coordinating internal and external stakeholders to achieve successful outcomes.

• Proven experience in new business SaaS sales, ideally within the Education or wider public sector market
• Experience managing a territory, account base or portfolio of customers
• A strong track record of identifying opportunities and closing new business
• Excellent communication and consultative selling skills
• Ability to build relationships with senior stakeholders and navigate complex buying environments
• Commercial, energetic and target-driven approach
• Strong organisation and prioritisation skills
• Self-starter mindset with a hunger to exceed targets
• Ability to manage a busy pipeline and maintain momentum across multiple opportunities
• Full UK driving licence and willingness to travel to customer sites and team meetings
• Salesforce experience would be advantageous
• Education sector experience would be beneficial but is not essential

Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security

✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.