Dynamics 365 Project Manager

Dynamics 365 Project Manager

Location: Hybrid (Midlands-based)
Salary: Up to £65,000 + Benefits

We are recruiting for an experienced Dynamics 365 Project Manager to join a growing organisation undergoing significant digital transformation.

This is an exciting opportunity to take ownership of business-critical Dynamics 365 projects, working closely with stakeholders, end users and third-party partners to deliver successful implementations and drive long-term business improvements.

The Role

As Dynamics 365 Project Manager, you will be responsible for leading the delivery of system implementation and enhancement projects across the organisation.

Key responsibilities include:

• Managing end-to-end Dynamics 365 implementation projects from discovery through to go-live and hypercare.
• Facilitating workshops and gathering business requirements from key stakeholders.
• Managing relationships with third-party vendors, implementation partners and suppliers.
• Coordinating project plans, timelines, budgets, risks and dependencies.
• Supporting data migration, system testing and User Acceptance Testing (UAT).
• Driving stakeholder engagement and ensuring successful user adoption.
• Translating business requirements into practical system solutions.
• Providing regular project updates to senior stakeholders and leadership teams.
• Ensuring projects are delivered on time, within budget and aligned to business objectives.

About You

To be successful in this role, you will have:

• Proven experience delivering Dynamics 365 projects.
• Strong project management experience across business systems implementations.
• Experience managing third-party vendors and implementation partners.
• Strong stakeholder engagement and workshop facilitation skills.
• Experience overseeing UAT, deployment, user adoption and post-go-live support.
• Excellent communication and relationship management skills.
• Strong understanding of project governance, RAID management and delivery methodologies.

Desirable Experience

• Dynamics 365 Customer Engagement (CE).
• Dynamics 365 Customer Service.
• Dynamics 365 Field Service.
• Power Platform (Power Apps, Power Automate, Power Pages).
• CRM migration and transformation projects.
• Business process improvement and change management initiatives.

What's on Offer?

• Hybrid working model.
• Opportunity to lead strategic transformation projects.
• Supportive and collaborative environment.
• Excellent career progression opportunities.
• Competitive salary and benefits package.

If you're an experienced Dynamics 365 Project Manager looking for a role where you can make a real impact and lead business-critical transformation projects, we'd love to hear from you.