Resident Service Coordinator | W2/C2C Profile | Hybrid

JOB TITLE: Resident Service Engineer

Location: Louisiana, hybrid




KEY RESPONSIBILITIES

• Execute advanced automation and control system engineering activities independently; serve as a technical resource in collaboration with the Project Lead and Engineering Manager. 

• Lead implementation of system modifications, expansions, and upgrades, including configuration of control applications from design deliverables (e.g., control narratives, logic diagrams, functional specifications). 

• Provide technical leadership in the installation, configuration, commissioning, and troubleshooting of Yokogawa control systems and related automation platforms. 

• Design, configure, implement, and validate complex control solutions, including I/O configuration, control logic, interlocks, sequences, and HMI/operator interface graphics. 

• Support and oversee hardware installation, instrumentation wiring, loop checks, and development/review of loop drawings; lead resolution of field and system-level issues. 

• Lead troubleshooting of complex, multi-system issues involving DCS, PLCs, computer systems, and industrial networks; serve as an escalation point for critical incidents. 

• Manage and coordinate engineering tasks and deliverables across projects of varying size and complexity; contribute to planning and execution strategy. 

• Ensure technical accuracy, quality, and consistency of all engineering deliverables, including drawings, databases, configuration files, and documentation. 

• Enforce compliance with Yokogawa quality standards, project quality plans, and documentation requirements; support continuous improvement initiatives. 

• Interface directly with customers to provide technical guidance, system optimization recommendations, and lifecycle support. 

• Perform site visits in support of Annual Lifecycle Agreements and ongoing customer engagements; support major outages, turnarounds, and critical events. 

• Provide off-hours and weekend support as required to meet customer and operational needs. 

• Utilize AutoCAD and engineering tools to support system design, documentation, and as-built deliverables. 

• Apply advanced knowledge of process control principles, automation methodologies, and industry best practices; drive adoption of improvements. 

• Maintain and expand expertise in Yokogawa system architectures through training, project leadership, and continuous learning. 

• Demonstrate advanced knowledge of PLCs, system architecture, hardware design, computer systems, and industrial networking. 

• Stay current with emerging technologies and evaluate their application to enhance system performance and reliability. 

• Develop and deliver technical documentation, customer presentations, and training materials. 

• Mentor and provide technical guidance to junior and mid-level engineers; support knowledge transfer and team development. 

• Manage time, priorities, and project commitments effectively; accurately report time and expenses in accordance with company policies.

 • Adhere to and promote safe work practices across office, plant, and field environments. 




JOB REQUIREMENTS

 • Demonstrates a proactive, solution-oriented mindset with a strong commitment to delivering results.

• Strong verbal and written communication skills, with the ability to clearly convey technical concepts to both technical and nontechnical audiences.

 • Ability to produce clear, accurate, and professional technical documentation and reports.

• Proven ability to build and maintain strong working relationships with customers and internal stakeholders through collaboration and responsiveness.

• High level of ownership, accountability, and problem-solving capability in dynamic, customer-focused environments.

• Ability to prioritize and manage multiple assignments effectively with minimal supervision.

• Exercises sound technical judgment and appropriately escalate issues when required.

• Demonstrates a continuous learning mindset with a commitment to technical and professional development.

• Strong problem-solving skills with the ability to diagnose and resolve complex technical issues in real-time operations.

• Ability to read and interpret engineering documents such as P&IDs, loop diagrams, and control narratives.

• Proficiency with standard engineering tools (e.g., AutoCAD, Microsoft Office, configuration software).

• Working knowledge of process control fundamentals, including control loops, logic development, interlocks, and sequencing.

• Willingness and ability to work 100% on customer and project sites. 




MINIMUM QUALIFICATIONS

• Bachelor’s degree in Engineering (Electrical, Chemical, Mechanical, or related discipline) or equivalent technical experience

• 8 years of experience in industrial automation, process control, or control systems engineering.

• 5 years working experience in PLC, DCS, computer networking.

• Hands-on experience with Distributed Control Systems (DCS), PLCs, or SCADA systems

• Experience in control system configuration, troubleshooting, commissioning, and lifecycle support within an industrial or plant environment.

• Hands-on experience in control system configuration, lifecycle support, and real-time process environment troubleshooting. 




PREFERRED QUALIFICATIONS

• Strong working knowledge of Yokogawa CENTUM and ProSafe-RS systems