Innovation Customer Transition Programme Manager

Innovation Customer Transition Programme Manager

Farringdon, Edinburgh| Personal Contract (dependent on skills and qualifications)

Full-time | Hybrid

Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more.

To lead and coordinate a themed portfolio of innovation projects, typically with an annual value of circa £1m, ensuring all SGN Network Innovation Allowance (NIA) and Strategic Innovation Fund (SIF) projects are delivered successfully, on time, within budget, and in full compliance with regulatory requirements and SGN’s strategic objectives. The role drives collaboration and innovation by building strong internal and external partnerships, providing leadership and direction across projects, and maximising impact, value, and the adoption of new technologies and processes.

We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute…

• Implement and support the development of SGN’s innovation strategy, ensuring alignment with regulatory requirements, business priorities, and innovation themes
• Manage and oversee delivery of the innovation project portfolio, ensuring compliance with Ofgem governance, SGN standards, and effective financial control of budgets.
• Lead, mentor, and support Innovation Project Engineers and junior team members, including coaching, resource allocation, and performance management to foster a culture of continuous improvement.
• Act as the primary point of contact for internal and external stakeholders, including technology providers, academia, industry bodies, and funding agencies, while actively developing the innovation ecosystem.
• Oversee multiple innovation projects, balancing resources, timelines, and priorities to maximise impact and ensure alignment with SGN’s strategic objectives.
• Ensure robust governance across all projects, including accurate reporting and documentation, compliance with safety and financial standards, and monitoring emerging technologies, market trends, and policy developments.

What you will need

• Degree in engineering or related technical discipline
• Project management certification
• Strong leadership and team management.
• Excellent communication and stakeholder engagement.
• Advanced project and portfolio management.
• Budget control and governance compliance.
• Strategic thinking and problem-solving capability.
• Ability to interpret data and contribute to decision-making.
• Minimum 5 years in project management or innovation roles, with at least 2 years in a management position.

Not sure you meet every requirement?

Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.

If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future.

Why SGN?

SGN leads pioneering research and development for a net-zero energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant.

About us | Benefits | Diversity and inclusion

If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.

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