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Full timeManufacturing

Service Technician I

Securitas TechnologyNew Britain, CT🇺🇸United States

Why this role stands out

As a Service Technician I at Securitas Technology, you will gain valuable hands-on experience with integrated security solutions, contributing to a safer world for businesses globally. This role is ideal for detail-oriented individuals eager to develop their technical troubleshooting and problem-solving skills within a reputable international company. Join a dedicated team and build a rewarding career in the dynamic security technology sector.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationNew Britain, CT, United States

Job description

Service Technician I | New Britain, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a mission to make the world a safer place, they offer comprehensive security systems and services through a dedicated team of over 13,000 professionals across 40 countries.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application and system issues, working both individually and as part of a team.
  • Perform preventative maintenance tasks to maximize application availability and identify potential system faults.
  • Execute routine configuration changes and document all system modifications accurately.
  • Conduct pre-deployment testing and on-site installations of software upgrades and major modifications.
  • Produce clear technical documentation for both technical and non-technical audiences.

What You'll Need

  • High School diploma or equivalent required.
  • Experience installing and troubleshooting low voltage equipment.
  • Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Familiarity with network communications and IP addressing.
  • Excellent problem-solving, analytical, and time management skills.
  • Strong written and verbal communication abilities.

What's On Offer

  • Paid company training and comprehensive benefits including medical, dental, vision, and life insurance.
  • 401K with a 60% match and paid time off for vacation, holidays, and sick days.
  • Educational assistance and exceptional growth opportunities.
  • Company vehicle, laptop, and cell phone provided.

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