Inside Sales Manager

Who We Are

XDS is the world’s largest bicycle maker by volume and the world’s largest producer of carbon-fiber frames. We are entering the U.S. market for the first time with X-LAB, our in-house brand of performance bicycles primed for the global stage. XDS’s manufacturing scale, decades of carbon and alloy expertise, and vertical integration create a once-in-a-generation chance to redefine the economics of cycling for riders and bike shops alike.

Since 1995, we have combined proprietary materials science, compelling design, and highly automated production to deliver:

• Over 8 million complete bikes annually across road, mountain, gravel, city, and e-bike segments

• More than 300,000 carbon frames per year from the world’s biggest dedicated carbon-fiber bike facility

• 300+ international patents covering advanced carbon layups and proprietary X6 aluminum alloys

• Full vertical integration enabling speed-to-market, supply chain resilience, and cost leadership

• OEM partnerships with leading Western brands, and we are now poised to build our own premium brand overseas

As of 2026, we have officially launched X-LAB with a fully U.S. based team of industry veterans and experienced leaders. And we are just getting started.

Learn more: https://xds.co/

See an insider’s look of our factory: Youtube Video

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X-LAB is seeking a highly organized, execution-focused Inside Sales Manager to build and scale the operational backbone of our U.S. dealer network. This role will work cross-functionally with sales, customer support, logistics, marketing, and e-commerce teams to improve dealer experience, sales efficiency, and operational consistency.

The ideal candidate thrives in fast-paced environments, has strong systems thinking, and is comfortable building processes from the ground up. This position is located in our Santa Monica office 5 days a week.

What You’ll Do

• Manage and maintain CRM systems, ensuring dealer information, pipeline status, and sales activities remain accurate and up to date. Build clear documentation and standardized sales processes, while driving CRM and data-entry compliance across territory sales teams.

• Establish and optimize operational workflows across dealer onboarding, ordering and fulfillment, “Online Order, Local Pickup” programs, dealer ecommerce/POS integrations, and dealer resource center management.

• Provide daily operational support to the field sales team, including dealer orders, inquiries and backorder support, demo/sample bike coordination, technical issue coordination, travel management, and other sales support needs.

• Build and maintain sales performance dashboards with timely and accurate tracking on sales activity, dealer growth, and team performance metrics.

• Support dealer events and activations by coordinating POP materials, demo bikes, employee purchase requests, and other operational and logistical needs.

You’re a Great Fit With:

• 5+ years of experience in sales, with at least 3 years in a sales operations or business operations role

• B2B sales operations experience (SaaS, AdTech, InsureTech, MaaS, etc)

• Demonstrated ability building CRM tools and reporting systems

• Familiarity with inside sales operations, purchasing workflows, and customer lifecycle management

• Ability to thrive in a fast-paced, metrics-driven environment

Our Compensation and Benefits

• Competitive base salary plus commission

• Demo bike fleet and comprehensive travel allowances